"Timely, well packed, all good. "

"Allivet failed to communicate that there was an issue “verifying” my order, even though they were able to charge my card just fine. It wasn’t until I called a second time to find out why my order hadn’t shipped that I was told there was an issue. Because of this, my order didn’t ship in time, it had to be cancelled, and a shelter doesn’t get its vaccines. I would give negative stars if I could. "

"Package came on time and intact. Needed amoxicillin for a dog not a fish."

"Although it took several attempts for the veterinarian to reply back with the prescription confirmation approval Allivet hung in there for 6 or more attempts contacting the veterinarian and got the prescription processed and to my dog ASAP "

"Worst company ever. Took over a week, many phone calls, to get them to accept my vets approval for the meds. My vet sent the approval 4 times! I called Allivet 3 times. Customer service stinks. I'm sorry I ordered from them. Won't again."

"tried all week cant get answer will cancel if nothing this week"

"the ordering was easy, and my product arrived quickly."

"Easy online ordering. Great prices. They contacted my vet for the prescription and the medication was on its way before I knew it. "

"Contacted my vet then shipped them out"

"I ordered at an advertised price, checked out, and submitted the order. I was billed a different price. When I called and spoke with a representative she was very argumentative and would not directly answer my questions. When I asked to speak with someone else as this conversation was going nowhere, she would not connect me saying they would just tell me the same thing she told me. I asked her to close my account and do not send me any more products. I just received an email that another order was on the way to me. "

"Great communication and product. "

"CSR was knowledgeable and helpful!"

"No problems, delivered on time"

"Customer service response quickly and made ordering very easy "

"My medications arrived on time. The only complaint I have is that the box was open."