"Airsoft gun fails after a week, contact Airsoft GI to create an RMA to send it back for repair. After emailing Katrina back and forth she keeps asking me for pictures of the original package and the outter box that the gun came in. Give me a fn break!! The gun is faulty, I dont know why she needs picture of the boxes. I shot about 50 bb's, it was working right out of the box and it broke! All I want is for them to fix my gun or send me another one. This guys are ridiculous!"
"Customer service was awesome. The gun is great, my son loves it. Delivered ontime."
"There is no reason why shipping this slow should cost this much money. I've been waiting for almost two weeks for this package and I have yet to see it. Why should I be paying 14 dollars for shipping . On Amazon I can get 2 to 3 day shipping for free. This is embarrassing on your part. Last time I'll shop on this website."
"I've had a terrible experience with this company. First of all, I sent back the shirt they sent me weeks ago. It took them 2 weeks to process my refund! Then when they did they found a hair on the shirt and charged us a ridiculous restocking fee. This company is horrible and they are nothing but a group of fraudsters! Stay away!!!"
"Been ordering from these guys for quite a while and just have to say I've only received quality from them. This is the first airsoft site I go to whenever I need anything."
"Great service. Items came on time and worked great. "
"I ordered 2 11.1 1000mah lipo batteries and a balance charger from airsoft gi and they got them to me within 5 days ground shipping due to lipo battery laws. But very happy to get all the items I wanted. Plus I got a $5 certificate for my future purchase. I may save it to get a airsoft gun from them in the near future. "
"This was perfectly on time , great purchases too"
"Good well thought out website need to show options with purchase trying to find upper could not."
"The lack of stock makes shopping difficult"
"Awesome! Great delivery time!"
"only problem occurred when loading magazine 2 springs and a piece of square plastic popped out -- hoping to repair by taking mag apart and reassembling"
"I received my order in under a week, which was nice. I was disappointed, however, that coupon codes didn't seem to work, but the price was still pretty good for what I got."
"Good an good packaging
Good
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"I was really excited to receive my package really god condition . Not happy about the co2 cartridges that they didn’t provide at least one after spending $350."