ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.23/5
Chance of future purchase:
4.70/5
Shipping & packaging:
4.71/5
Customer service:
4.77/5
Return/Replacement policy:
4.64/5

Verified
5/5

2024-04-04

Great Support and the Printing Quality was Vibrant

"We just received our display and the printing on the fabric is vibrant and looks better than the artwork. Can't wait to get it up at the trade show. Also, we are going to use it as a photo backdrop at other events. Great job!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-04-03

Great customer service

"My company had a very positive experience with Ace Displays. We had many questions and our Account Manager, Luke Smith, did a great job explaining our different options. We were very surprised how quickly our order went intro production and was delivered. Thanks again for a smooth process! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-04-02

Always great to work with Ace Displays!

"Kristen, our Account Rep, always helps up get our orders in, produced and delivered BEFORE our deadlines. Excellent work, great customer service and awesome product options. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-03-31

Came through in an emergency!

"We needed a last minute order, with same day pickup, and not only did Luke deliver, but helped set me up with an account for next time! Highly recommend!"


Verified
5/5

2024-03-31

Great Service

"I got a great service
thanks
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-03-28

Ace Just Hit It Out of the Ballpark!

"Between new products, partner graphics delivery, and approvals, we ran into serious deadline issues for shipping to multiple shows...Ace sales and graphics departments teamed up, rescued our orders and got our three booths here with time to spare, and they all look great! Thanks so much, and we'll be back soon!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
2/5

2024-03-28

Great product, great customer support, clunky process.

"The product is great.
The customer service was great.

The process of getting the template prepared for the table required the used of splitting a multilayered PDF, which is not something out-of-the-box. When told I needed to use Illustrator or Photoshop, I felt this should have been mentioned. When I was told they offered services for $250, I felt like this should have been mentioned. In the end I used fivrr and spent $7.68 to have the template prepared.

While I am happy with the product, it would have been great to have a WSYWYG editor.

Would I use them again? Sure. Because I now have a process. Would I recommend it to my friends for are not skilled in media design? No.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-03-28

Quick Fabrication, Quick Setup!

"The team was very helpful from the get-go when we had questions about our design template, they were swift in fabricating our display, and it was shipped to us within a week! The actual assembly of our lit background was easy and it feels very solid. The printed graphic is in excellent quality, and if we ever need a new graphic or a completely new set up, we won't hesitate to contact this team again! "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-03-27

From start to finish-- perfect!

"From the help in selecting items to uploading my artwork to checking on shipping, Ace Displays provided incredible service! We will absolutely be buying from them again! The products are exactly what we were looking and hoping for, too!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-03-26

great back wall

"easy to order easy to use. Thank you"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-03-22

Great assistance and finished product on a short timeline

"A week out from our conference we were offered an extra adjacent booth space that doubled our footprint -- we needed new exhibits to fill it. From the first web chat, our account manager Branden Ivy was extremely knowledgeably, helpful and reassuring that we would get what we needed by our show, He helped us with product selection -- EasyFabric 8x8 Flat Display -- which was the perfect choice, easy to set up, light weight but sturdy, great color reproduction and a tremendous value for the price. He was super-responsive and communicative as we quickly worked through approvals and some last minute shipping changes. And everything arrived as scheduled, in perfect condition, and drew great compliments from our team and clients. This could not have gone any smoother! Thank you. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-03-22

My experience with Ace Displays was amazing!! I would HIGHLY recommend!

"Luke, my sales rep, and Matt, our graphic designer were both amazing to work with. They were prompt, professional, and always had an answer to my questions. This was the first time that I have ever ordered anything like this, and they both made the experience amazing. I would highly recommend Ace Displays to anyone looking for this kind of print work. I will be using the from now on.

- Jules O'Keefe, President
Memorial Asset Protection Plan
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-03-21

Ace is ACES with us!

"We LOVE the displays that Ace helped create. High quality, fast turnaround, great customer service!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2024-03-20

Now I have to go chasing my package

"None of my vendors adds a signature requirement to my shipments. Only Ace Displays does, and because UPS is lazy about obtaining signatures, I have to chase down my package that is now sitting in some convenience store in Charlestown.

There should be an option to waive signature requirement.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-03-20

Great product and fantastic support and service!

"We ordered the Pearl 2.0 for our trade show booth presence and could not be happier. The quality of materials, primarily aluminum with almost no plastic, is built to last and is easy to assemble. Really could not be happier with the product and the service from our rep Luke was outstanding! Great company and very enjoyable to work with! Highly recommended!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process