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Product & services pricing
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Return/Replacement policy:
0.00/5


Verified
4/5

2004-02-28

"AccuPC had the lowest price on the mini-itx form factor motherboard I was interested in. The item arrived 2 days later in excellent working condition.

The only minor gripe I have is that I did not receive an "order has shipped" email after my "order confirmation" email. I had to login to my AccuPC account and check my order status by hand to figure out if/when it had shipped.
"

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Verified
5/5

2004-02-27

"Priced right and promptly shipped.

Had minor problem in that web site showed item available, but after placing order was advised no longer in stock. Found alternative easily (different color patch cord, not a big deal).

Would do business with them again.
"

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Verified
1/5

2004-02-24

"I ordered a volcano 8 HSF from AccuPC on the 18th of February for a customer with the FedEx Express Saver Shipping selected.

For me this means a maximum of 3 days till I usually receive an item.

Well its been 6 days and I just now get an email telling me the item was out of stock.

It was not out of stock according to their site when I ordered it.

This means I have many days of time lost in building this system thanks to AccuPC.

I will now have to order this from another company and eat the price of the HSF myself since the customer feels that they shouldnt have to pay for late merchandise.

Thanks AccuPC *Rolls Eyes*
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being knowledgeable
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Overall customer service
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Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2004-02-20

"Item was shipped out very quickly and arrived in perfect order.

Thanks!
"

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Verified
5/5

2004-02-20

"AWESOME COMPANY.Will come back & refer my family members."

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Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Making decisions on their own
N/A
Being easy to reach
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Resolving problems
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Being knowledgeable
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Overall web site
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Verified
5/5

2004-02-20

"Ordered my Antec SLK3700AMB Case on Tuesday morning, the case arrived 2 days later on Thursday afternoon. Wow! I was surprised and very pleased since i needed it quickly. I got it for $69.49 with free shipping, the best price on the internet, i did a lot of searching. The UPS guy said he delivered 4 of the same exact cases earlier that day, so i guess the word is out. Thanks AccuPC!"

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Verified
5/5

2004-02-19

"I did a search for an item I was going to buy and AccuPC had the best price. I then looked at the ratings at RESELLERRATINGS.com and took the plunge. Item shipped and arrived as described. I intend on purchasing a pricey item next from them!
To sum it up...so far so good.
"

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Verified
1/5

2004-02-16

"I ordered 2 Secure Digital flash-RAM cards from this outfit on a Monday. The acknowledgement email said they needed to confirm my shipping address, which is different from my home address. (Like most of us, I'm not at home during delivery hours. I'm at work, which is my shipping address.) Fine. Other places, such as Dell and newegg.com, have taken up to a few hours to do that, so no big deal. Monday goes by. Nothing. Tuesday goes by. Nothing. I send them an email inquiring about the unusually long delay. No response. Wednesday goes by. Nothing. I send them another email, more emphatic this time. (If they don't move forward on the order within a day, I'm canceling.) No response. Thursday was their last opportunity. No communication from them at all. No status change on my order. I canceled the order and told them I would not do business with them again.

These days of same-day shipping, there is no excuse for such a lax attitude toward your customers. I recommend staying away from AccuPC, based on my experience with them.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
N/A
Delivering products on-time
Ease of checking delivery status
N/A
Overall technical support
N/A
Resolving problems
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Being easy to reach
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Making decisions on their own
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Being knowledgeable
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Being trustworthy
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Overall customer service
Customer service being trustworthy
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Verified
5/5

2004-02-11

"I ordered a Logtech Wingman Rumblepad Gamepad on 2/8/04. I received it on 2/11/04, in perfect shape, in factory sealed box. I received an e-mail saying they received my order, but I never received any saying it shipped. But it got here in 3 days so that didn't matter. I'm quite satisfied with Accupc. I will definitely will order from them again! Thanks Accpc!"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
N/A
Overall technical support
N/A
Being trustworthy
N/A
Resolving problems
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Making decisions on their own
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Being easy to reach
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Overall web site
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Verified
1/5

2004-02-10

"WARNING: Accup's web site lies about items being in stock. I ordered an ATI All-in-Wonder Radeon 9600Pro AGP128MB Retail Box. On AccuPC's web site it said the item was in stock. After I placed my order I got an e-mail saying the item was not in stock, but it would soon be in, in 1-2 days. After 3 days of waiting I called (very difficult to get through), and was told the Item was NOT in stock and they were expecting it next week. I cancelled my order (they were good about that) and I got it in 2 days from another highly rated online store. Accup has wasted my time."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
N/A
Delivering products on-time
Delivering products damage free
N/A
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Being easy to reach
Being trustworthy
Making decisions on their own
Being knowledgeable
Resolving problems
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-02-10

"I ordered some software on Friday, to be sent FedEx Ground. It was delivered this (Monday)morning! Excellent service and price."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being knowledgeable
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Overall customer service
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Customer service being knowledgeable
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Customer service being easy to reach
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Customer service making decisions on their own
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Customer service resolving problems
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Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2004-02-09

"They were a pleasure to do business with. The prices were great. The processed the order quickly and efficiently. I received the parts I had ordered sooner that I had expected. I would recommend them to anyone. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
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Verified
5/5

2004-02-06

"Good prices. Website layout is good. Item shipped promptly. No problems.

Updated: Ordered a second time from them, no problems. Shipped quickly and they did respond to my e-mail question. I also had these items shipped to an alternate shipping address. That address is on file with my CC company, so the items shipped the same day.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
N/A
Is easy to do business with
Is consumer focused
Is trustworthy
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Overall customer service
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Customer service resolving problems
N/A
Customer service making decisions on their own
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Customer service being easy to reach
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Customer service being trustworthy
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Customer service being knowledgeable
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Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
3/5

2004-01-26

"Waiting. Have received no other e-mails other than the primary e-mail notifying me of my order.

I've heard a lot of good things about the company - but they are taking their time in processing my order.

Will update as we go on.
"

Detailed Review Benchmark + -
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Is easy to do business with
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Is committed to quality products and services
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Overall product shipping and delivery process
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Verified
5/5

2004-01-25

"Good communication, great price, fast shipping, I ordered on 1/20/04, shipped 1/21/04, at my door steps on 1/23/04, will do business again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process