ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

5/5

2012-04-23

"awesome service to my location in Canada. i was pleased to locate someone in North America to purchase the hard to find part. i could not locate such a thing in Canada and it was hard to get it shipped from other locations in the USA either because of the high delivery cost or because they did not ship to Canada. i would highly recomend A-1 to anyone trying to buy similar parts. they were also very thorough on follow up of my order "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2012-04-21

"The right product at the right price."


5/5

2012-04-21

"I've been ordering water filters for my refrigerator from A-1 Appliance Parts for about 6 years. My order is always delivered on-time or earlier than promised. I've never had a problem or RMA. I will continue ordering from A-1 and recommend that all my friends do the same. GREAT SERVICE!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

2/5

2012-04-18

"Chose A-1 for low price on item. Item was noted as in stock. Two weeks later I have not yet received the part. I called customer service and was told the item was on back order but ships in 10 days. I guess I'll wait.

Update: Item received 16 days after order date (was shipped Fed Ex 2-day) even though I had ordered w/ ground delivery. End advice...try calling to verify if part is in stock as web info doesn't seem up to date.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2012-04-17

"The price was great and the shipping/delivery was very speedy. Overall, a great experience."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-04-14

"This was an excellent shopping experience. Easy ordering and fast delivery. I would purchase from them again. Steve J."


5/5

2012-04-14

"It was easy to find the part and buy it."


5/5

2012-04-13

"your site was very easy to deal with, the parts were quality, and they were delivered in a timely fashion"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-04-11

"Impressive! My order was an international order and by the time I requested a tracking number, FedEx was calling outside. The parts fit perfectly and my washing machine was up and running in a couple hours. At one fifth of the cost my regular service technician was offering. SUPER SERVICE AND COSTS!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

2/5

2012-04-09

"The online ordering was very easy, but I did not eceive any reply confirmation until I sent a query. Have not received any further regarding my shipment as the online ordering indicated that the part was "in stock". Have sent another email query fr status."


1/5

2012-04-06

"Very disappointed. The part I need was advertized with a competive price, but guess what, it was not in stock and could not be quickly back ordered. Website should have listed part as "NOT IN STOCK". This would have saved me time and aggrevation. I lost 2-3 days before I received confirmation the part was not available. On a side note, most of your competitors did the same thing."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

3/5

2012-04-04

"Part ordered was out of stock and no longer manufactured."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-04-03

"On time as promised, great service.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

4/5

2012-03-28

"The A-1 employee I spoke with over the phone was helpful in locating the needed part for our dishwasher, although at first it was as if he and I were speaking different languages. Pressing through, I realized we were discussing the same part and all was good. I ordered on line, part was confirmed, delivered right away and emails were sent to me to confirm. I was pleased with the speed that A-1 completed my order. I was concerned when the package arrived, it was boxed/wrapped horribly. But, lo and behold it was all neat and tidy inside and works perfectly in the dishwasher. I was also well pleased with their prices, it was cheaper to order form A-1 and pay shipping and handling than to get the part at a store here in Oregon!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2012-03-23

"Great service will use A1 for all my parts needs from here on out.
Thanks for all your help!
"