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Customer service:
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Return/Replacement policy:
0.00/5

Verified
5/5

2023-07-01

An overwhelmingly positive experience

"This company understands how to build and how to sell a quality product. Their sales staff and communications are first rate—friendly, patient, professional—and the theater seats they sell are unequalled by any other company. "


Verified
5/5

2023-06-28

4seating customer support and warranty process, Amazing!!!!

"I had a chair defect. I contacted customer support, I sent pictures and video's . Within 24 hours a new chair was sent out to replace the defected chair . 4seating.com warranty program is hassle free, simple and easy to use. The best experience I have with replacing any product that I have purchased. Thanks Megan!!!.....your customer services support was excellent. If I ever have another issue I look forward to resolving it with your support. "


Verified
5/5

2023-06-19

Very helpful and friendly.

"Most recliners last me one and a half to 2 years. I've had this for over 3 years and doesn't show any wear the seat hasn't broken down like all the others I've had the past 30 years"


Verified
5/5

2023-06-15

Excellent service and price

"611351# order
Friendly and very patient with my sales
"


Verified
5/5

2023-06-09

Joseph is a game-changer!

"Joseph was a true game-changer in providing excellent expertise in helping me get what I wanted and needed. Thank you Joseph!!!"


Verified
5/5

2023-06-08

Equinox control panel.

"Associate was friendly and courteous. Diagnosed issue with my control panel and set up order for new one Also sent link to youtube video on how to swap out panel. Thank you for his help in solving my issue. "


Verified
5/5

2023-06-05

Above & Beyond

"My experience with 4Seating has been outstanding. Thank you for everything! We will absolutely be return customers."


Verified
5/5

2023-05-31

Love our new Seatcraft chairs

"Our new Seatcraft chairs are even nicer than we hoped. Great looking and sooooo comfortable they are perfect for our new theater. I was nervous about ordering online, but Bob was super helpful and knowledgeable and made it all easy for me."


Verified
5/5

2023-05-31

Checking Order Status

"The Customer Service Representative was very helpful in giving me the status of my order, shipping date and the status to he order go through."


Verified
5/5

2023-05-19

Awesome!

"This is the second couch I purchased from this company. Everyone I dealt with was great. I highly recommend this company and really like both couches. They are excellent quality. Very positive experience."


Verified
5/5

2023-05-05

Best Solid Comfortable receliners

"The recliners is high quality and the service is excellent. Very responsive and didn't charge me for a replacement part twice. I bought from them twice and will buy again when we redo our home> Highly recommend "


Verified
5/5

2023-04-14

Best customer service

"This is the second time I have purchased from 4seating. Both times have been a simply wonderful experience. It is such a shame that this level of customer service is no longer found among other businesses. Incidentally, on my last purchase, one of my seats had been damaged in transport (obviously by forklift). I had not noticed and did not sign as damaged when received. 4seating still resolved without any question. Ask for Joseph. Always helpful and highly responsive."


Verified
5/5

2023-04-11

Megan Moore in customer service provides excellent customer service

"I was delighted to hear from Megan Moore today via phone call. She was able to find the cup holders I needed for my couch and love seat. She put in the order immediately, and I look forward to receiving them very shortly."


Verified
5/5

2023-04-11

Great Purchasing Experience...

"The entire purchasing experience was flawless.

Clara Hinojosa was wonderful to work with - she was attentive, pleasant, knowledgeable, and very efficient.

Can't wait to get my chairs...
"


Verified
5/5

2023-04-07

Excellent customer service!

"I had a issue occur with a return, when my return shipment got sent to the wrong address. Megan helped me figure it out quickly, and correctly! She was kind and responsive and went a few extra miles to get my refund issued quickly! The products that were not returned are excellent, and we love our new seating!"