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Product & services pricing
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Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2024-02-06

Very professional

"Can’t wait to receive my shipment "


Rep reply posted 2024-02-08
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We appreciate you taking the time to share your feedback with us. Your engagement is highly valuable and helps us continue to deliver top-notch service to all our clients.

We take immense pride in maintaining our high standards of quality and speed in service. Our team is committed to providing an exceptional experience for every customer, every time, and we stand by our promise to ensure your satisfaction.

As we move forward, our focus remains on providing consistent excellence, ensuring that our customers always receive the best possible service. Thank you again for your review, . We look forward to serving you in the future.

Warm Regards,
Customer Experience Team”


Verified
5/5

2024-02-06

Great service

"Haven’t received the product yet, but the prices were amazing and the customer service has been great so far! Excited to get the product."


Rep reply posted 2024-02-06
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

Firstly, we want to extend our heartfelt appreciation for taking the time to share your initial impressions. Your engagement is invaluable to us and our community.

Thank you for acknowledging our commitment to providing top-tier customer service. We strive to ensure that every interaction is a testament to our dedication to excellence, and we're pleased to hear that you've experienced this first-hand.

We believe in setting the bar high when it comes to our customer care, and we're confident that you'll find this unwavering standard reflected across all aspects of our operations. Our team is passionate about providing an unparalleled service experience, from the moment you begin considering a purchase to the moment it arrives at your doorstep.

In conclusion, we're delighted to have set a positive tone for your experience with us. Our commitment to service excellence is not an occasional endeavor, but a consistent promise we make to all our valued customers like you. Looking forward to serving you again in the future!

Best regards,
Customer Experience Team”


Verified
5/5

2024-02-06

Return customer

"Any time I find a piece I like, I check 1stop bedrooms first. They are wonderfully priced with great customer service. "


Rep reply posted 2024-02-06
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

It's a delight to hear from you, and we appreciate the time you've taken to share your valuable thoughts. Your engagement is of great significance to us.

Our team is devoted to maintaining unwavering high standards in customer service. We take pride in offering top-notch service that complements our affordable pricing, ensuring that every interaction you have with us is nothing short of remarkable.

Thank you once again for acknowledging our consistent excellence in service. We look forward to continuing to serve you with the same level of commitment and dedication that you have come to expect from us.

With warmest regards,
Customer Experience Team”


Verified
5/5

2024-02-06

Amazing customer service and found exactly what I needed!

"I ordered some dining chairs over the phone with Raymond’s assistance. He was extremely friendly and knowledgeable and helped me process the order for our dream chairs in no time at all. I will definitely utilize this site again! Thanks for a great experience!"


Rep reply posted 2024-02-06
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We're thrilled to hear from you! Your engagement with our team is truly appreciated and we're grateful for your kind words.

We pride ourselves on delivering top-notch customer service, as demonstrated by Raymond's assistance. Our dedicated team is always ready and eager to help make your buying experience as seamless and enjoyable as possible.

Your positive feedback reaffirms our commitment to maintaining the highest standards of service that you've come to expect from us. We're delighted to know that we've lived up to these expectations.

Thank you once again for recognizing our consistent excellence in customer service. We look forward to serving you again in the future!

Best regards,
Customer Experience Team”


Verified
5/5

2024-02-06

Coby was so helpful!!

"I have been searching for a sectional for months, when I found the one I wanted I called 1 stop and Coby was incredibly helpful and informative!"


Rep reply posted 2024-02-06
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We're delighted to see your positive feedback! Your willingness to share your experience with our community is genuinely appreciated.

Our team, including Coby, is committed to providing exceptional, informative service to all of our customers. We pride ourselves on maintaining an unwavering standard of excellence, ensuring that every interaction is as helpful and enjoyable as possible.

In conclusion, we continue to uphold our dedication to superior customer service, always aiming to exceed expectations. Your review affirms that we're on the right track. Thank you again for your kind words and we look forward to serving you in the future.

Best Regards.
Customer Experience Team”


Verified
5/5

2024-02-06

General review

"Helpful and prompt. Was happy that I called customer service."


Rep reply posted 2024-02-06
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We appreciate you taking the time to share your positive experience with us. Your feedback is a valuable contribution that helps us maintain our commitment to delivering top-tier customer experiences.

Our team takes pride in upholding the high standards of customer service that we set for ourselves. We believe in providing unparalleled assistance, ensuring your needs are met efficiently and effectively every time.

In closing, we want to express our gratitude for your recognition of our consistent dedication to service excellence. We take great pride in delivering a level of customer service that not only meets but exceeds expectations. Here's to many more experiences of exceptional service in the future!

Best Regards,
Customer Experience Team”


Verified
5/5

2024-02-05

Great Spot for all your furniture needs!

"Raymond was quick to help me with setting up my delivery. Very excited to move into our new home. Thanks! "


Rep reply posted 2024-02-06
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We appreciate you taking the time to share your positive experience with us. Your feedback is a valuable contribution that helps us maintain our commitment to delivering top-tier customer experiences.

Our team takes pride in upholding the high standards of customer service that we set for ourselves. We believe in providing unparalleled assistance, ensuring your needs are met efficiently and effectively every time.

In closing, we want to express our gratitude for your recognition of our consistent dedication to service excellence. We take great pride in delivering a level of customer service that not only meets but exceeds expectations. Here's to many more experiences of exceptional service in the future!

Best Regards,
Customer Experience Team”


Verified
5/5

2024-02-05

Best customer service

"Best customer service this year. "


Rep reply posted 2024-02-06
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We appreciate you taking the time to share your positive experience with us. Your feedback is a valuable contribution that helps us maintain our commitment to delivering top-tier customer experiences.

Our team takes pride in upholding the high standards of customer service that we set for ourselves. We believe in providing unparalleled assistance, ensuring your needs are met efficiently and effectively every time.

In closing, we want to express our gratitude for your recognition of our consistent dedication to service excellence. We take great pride in delivering a level of customer service that not only meets but exceeds expectations. Here's to many more experiences of exceptional service in the future!

Best Regards,
Customer Experience Team”


Verified
5/5

2024-02-05

Easy

"This has been the easiest process. And such great prices. Can’t wait to receive my furniture!"


Rep reply posted 2024-02-06
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We truly appreciate your glowing feedback. Thank you for taking the time to share your experience with our community.

In our pursuit of excellence, we continually strive to provide top-notch service and unbeatable value to all our customers. Your satisfaction is the greatest testament to our unwavering commitment to delivering superior service, every time.

Your review reaffirms the hard work we put in every day and we're thrilled to hear that we've been able to make your furniture shopping experience an enjoyable one. Here's to maintaining the gold standard of service that you and all our customers deserve!

Warm Regards.
Customer Experience Team”


Verified
5/5

2024-02-05

Service so far

"Haven't received my furniture yet but customer service is great so far. Hope it stays this great!"


Rep reply posted 2024-02-06
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Hello Customer,

We're genuinely grateful for your active engagement and for sharing your early impressions. Your words mean a lot to us!

At our company, we're committed to providing an unrivaled level of customer service, aiming to make every interaction seamless and enjoyable. Your positive feedback on our customer service team reaffirms our dedication to this goal.

In conclusion, we believe in the strength of our service, and your experience is a testament to that. We strive to continuously provide this level of excellence, and we look forward to serving you now and in the future.

Thank you once again for your kind words and for choosing us.

Best regards.
Customer Experience Team”


Verified
5/5

2024-02-05

Grateful

"The man that I spoke with was very kind efficient and respectful, asked me how I was doing took care of my business very quickly didn’t waste any time he was so efficient and I am appreciative of that and even went over my order to make sure everything that I thought I previously knew was taken care of as well. "


Rep reply posted 2024-02-06
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

Thank you so much for your wonderful review. We're thrilled to hear about your positive experience with our dedicated team member, and sincerely appreciate your engagement with us.

At our company, we are committed to maintaining the highest level of customer service. Our team members are trained to be efficient, respectful, and attentive, ensuring that every interaction with us is as seamless and enjoyable as possible. Your review reaffirms the hard work we put in every day, and it's truly gratifying to hear such kind words about our services.

In conclusion, we strive to consistently deliver exceptional service to each and every customer. Your feedback not only motivates us, but it also reaffirms our commitment to excellence.

Thank you again for your support and we look forward to serving you in the future.

Best Regards.
Customer Experience Team”


Verified 1stopbedrooms Shopper
Verified
5/5

2024-02-05

customer service is great

"called to get and give info all went well , customer sevice is great to work . looking forward to seeing the item i got at a great price ."


Verified
5/5

2024-02-05

Not a MIRAGE, but an actual OASIS in the online furniture shopping DESERT!

"Frustrated with in-person furniture shopping and out-of-stock items, I decided to search for the item we were looking for and found it! In stock and it has already shipped! So happy to have found 1st Stop Bedrooms and want to tell the world about it! Norman helped fine-tune our order and made sure we had everything we needed. Highly recommend!"


Rep reply posted 2024-02-06
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear customer,

We appreciate your valuable feedback, and we are thrilled to hear about your positive engagement with us. Your satisfaction is our priority, and we're grateful that you took the time to share your experience.

Our team, including Norman, is deeply committed to providing the highest standards in customer service. It's our unwavering dedication that drives us to ensure each order is fine-tuned to meet the specific needs of our valued customers like you.

In closing, we remain steadfast in our commitment to delivering service excellence, ensuring that every experience with us is as seamless and satisfying as yours. Thank you once again for your patronage and for recommending us to the world.

Best wishes,
Customer Experience Team”


Verified
5/5

2024-02-04

Fantastic Service

"Over communicates and makes sure you have all info before and after purchase. Had one item damaged, FedEx Driver through the item off the truck in to the driveway (not 1stops fault), and they were quick to help with the issue and resolve. Only place we will buy furniture. "


Rep reply posted 2024-02-06
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We are truly delighted to hear from you and appreciate you taking the time to share your experience. Your engagement with us is greatly valued.

Here at 1stop, we pride ourselves on our commitment to exceptional customer service, ensuring we provide clear and timely communication at every stage. Your positive experience reflects the high standards we continuously strive to uphold.

As we look forward to serving you in the future, we are confident that our unwavering dedication to service excellence will continue to impress. Once again, thank you for your trust and we're honored to be your preferred choice for furniture needs.

Best Regards,
Customer Experience Team”


Verified
5/5

2024-02-04

These Guys Are on the Ball!

"Had a lot of trouble trying to find a platform bed frame that satisfied our needs. After many hours going through numerous websites, I found this one. Within only a few minutes I found what we needed and in the size we wanted. Purchasing was a breeze, and the price was right! We will be upgrading some other furniture items soon, and I will start with 1StopBedroom."


Rep reply posted 2024-02-06
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We sincerely appreciate your engagement and your decision to share your positive experience with us. Your satisfaction embodies the core of our mission.

With absolute pleasure, we hold ourselves to unwavering high standards of customer service. Our team is thrilled to know we were able to assist you in finding the perfect platform bed frame that met your needs. We continually strive to make the purchasing experience as smooth and efficient as possible.

In conclusion, we're humbled to have been your one-stop solution for your furniture needs. We look forward to serving you again, consistently delivering the excellence in service that you've come to expect from us.

Again, thank you for your kind words and your patronage.

Best Regards,
Customer Experience Team”