"Over communicates and makes sure you have all info before and after purchase. Had one item damaged, FedEx Driver through the item off the truck in to the driveway (not 1stops fault), and they were quick to help with the issue and resolve. Only place we will buy furniture. "
"Had a lot of trouble trying to find a platform bed frame that satisfied our needs. After many hours going through numerous websites, I found this one. Within only a few minutes I found what we needed and in the size we wanted. Purchasing was a breeze, and the price was right! We will be upgrading some other furniture items soon, and I will start with 1StopBedroom."
“Dear Customer,
We sincerely appreciate your engagement and your decision to share your positive experience with us. Your satisfaction embodies the core of our mission.
With absolute pleasure, we hold ourselves to unwavering high standards of customer service. Our team is thrilled to know we were able to assist you in finding the perfect platform bed frame that met your needs. We continually strive to make the purchasing experience as smooth and efficient as possible.
In conclusion, we're humbled to have been your one-stop solution for your furniture needs. We look forward to serving you again, consistently delivering the excellence in service that you've come to expect from us.
Again, thank you for your kind words and your patronage.
Best Regards,
Customer Experience Team”
"Found exactly what I was looking for and on sale! "
“Dear Customer,
We truly appreciate you taking the time to share your positive experience with us. Your engagement and valuable feedback play a crucial role in the continuous growth of our community.
Our unwavering commitment to the highest standards in customer service is the heart of our business. We tirelessly strive to ensure that each and every one of our customers finds exactly what they are looking for, at the best possible price.
In conclusion, it's the ongoing support and positive feedback from customers like you that allow us to maintain our excellence in service. We look forward to continuing to serve you with the same dedication and quality you've come to expect from us.
Best Regards.
Customer Experience Team”
"We found Morris to be extremely helpful, knowledgeable and professional in all aspects of our discussion with him.
We hope you have more like Morris @ 1Stopbedrrooms!"
“Dear Customer,
Firstly, allow us to extend our appreciation for your time and effort in sharing your experience. Your engagement with us is highly valued.
We are thrilled to hear of your positive interaction as it stands as a testament to our unwavering commitment to providing exceptional customer service. Our team is dedicated to making every encounter special, ensuring our customers feel valued and well-guided.
We pride ourselves on maintaining high standards in customer service, striving to deliver professionalism and courtesy consistently. Your kind words echo the essence of our ethos, and we are glad you've experienced it firsthand.
In conclusion, we see each customer interaction not just as a service, but as an opportunity to uphold our reputation for excellence. We assure you that this level of service is not an exception but the rule here. Thank you again for your recognition.
Best Regards.
Customer Experience Team”
"One of the great companies to shop with. The customer service representatives are excellent- very knowledgeable, friendly and helpful. Best prices and selection I have found between local stores or online including Amazon, Wayfair and Overstocks/Bed Bath and Beyond. Love the ability to build your own bedroom set with just the pieces I need. Fantastic!! Second time customer and I will be back for more for our rental property and home. "
“Dear Customer,
Firstly, allow us to extend our appreciation for your time and effort in sharing your experience. Your engagement with us is highly valued.
We are thrilled to hear of your positive interaction as it stands as a testament to our unwavering commitment to providing exceptional customer service. Our team is dedicated to making every encounter special, ensuring our customers feel valued and well-guided.
We pride ourselves on maintaining high standards in customer service, striving to deliver professionalism and courtesy consistently. Your kind words echo the essence of our ethos, and we are glad you've experienced it firsthand.
In conclusion, we see each customer interaction not just as a service, but as an opportunity to uphold our reputation for excellence. We assure you that this level of service is not an exception but the rule here. Thank you again for your recognition.
Best Regards.
Customer Experience Team”
"I had a problem placing the order. The gentlemen that returned my call was very helpful, from placing the order to the full explanation of the follow up. I am looking forward to receiving my order. I had read the review on the product and was rated 5 stars, so felt comfortable ordering on line"
"I was in the market for new bedroom furniture and looked at dozens of sets on many sites. The best ones kept being on 1stopbedrooms coincidentally. I called because I had questions and they answered them thoroughly, and were incredibly knowledgeable, helpful, and hooked me up with much needed discounts. Would shop here again and again"
“Dear Customer,
Firstly, allow us to extend our appreciation for your time and effort in sharing your experience. Your engagement with us is highly valued.
We are thrilled to hear of your positive interaction as it stands as a testament to our unwavering commitment to providing exceptional customer service. Our team is dedicated to making every encounter special, ensuring our customers feel valued and well-guided.
We pride ourselves on maintaining high standards in customer service, striving to deliver professionalism and courtesy consistently. Your kind words echo the essence of our ethos, and we are glad you've experienced it firsthand.
In conclusion, we see each customer interaction not just as a service, but as an opportunity to uphold our reputation for excellence. We assure you that this level of service is not an exception but the rule here. Thank you again for your recognition.
Best Regards.
Customer Experience Team”
"I dealt with Morris with my order and did a great job helping me put it together! "
“Dear Customer,
We're thrilled to hear your feedback. Your invaluable engagement with us is greatly appreciated.
Our customer service team consistently strives to exceed expectations, providing exceptional service with kindness and professionalism. It's heartening to know that your experience reflects this commitment.
As a company, we persistently uphold these high standards, ensuring that each interaction is as meaningful and helpful as possible. Your positive review serves as a testament to the quality of service we always aim to deliver.
Thank you for acknowledging our unwavering dedication to excellence in service. We look forward to continuing to serve you with the same level of distinction.
Best Regards.
Customer Experience Team”
"I made multiple calls with inquires and always got a friendly and honest response. After ordering they called to confirm things with my order and explain the process. Very happy so far. "
“Dear Customer,
We're thrilled to hear your feedback. Your invaluable engagement with us is greatly appreciated.
Our customer service team consistently strives to exceed expectations, providing exceptional service with kindness and professionalism. It's heartening to know that your experience reflects this commitment.
As a company, we persistently uphold these high standards, ensuring that each interaction is as meaningful and helpful as possible. Your positive review serves as a testament to the quality of service we always aim to deliver.
Thank you for acknowledging our unwavering dedication to excellence in service. We look forward to continuing to serve you with the same level of distinction.
Best Regards.
Customer Experience Team”
"Excellent customer service! "
“Dear Customer,
We're thrilled to hear your feedback. Your invaluable engagement with us is greatly appreciated.
Our customer service team consistently strives to exceed expectations, providing exceptional service with kindness and professionalism. It's heartening to know that your experience reflects this commitment.
As a company, we persistently uphold these high standards, ensuring that each interaction is as meaningful and helpful as possible. Your positive review serves as a testament to the quality of service we always aim to deliver.
Thank you for acknowledging our unwavering dedication to excellence in service. We look forward to continuing to serve you with the same level of distinction.
Best Regards.
Customer Experience Team”
"Quick and good with representative."
“Dear Customer,
We're thrilled to hear your feedback. Your invaluable engagement with us is greatly appreciated.
Our customer service team consistently strives to exceed expectations, providing exceptional service with kindness and professionalism. It's heartening to know that your experience reflects this commitment.
As a company, we persistently uphold these high standards, ensuring that each interaction is as meaningful and helpful as possible. Your positive review serves as a testament to the quality of service we always aim to deliver.
Thank you for acknowledging our unwavering dedication to excellence in service. We look forward to continuing to serve you with the same level of distinction.
Best Regards.
Customer Experience Team”
"I have been shopping around quite some time for what I consider the perfect bed for me. I found it on 1stopbedrooms. Not only did I find the perfect bed, but when I failed to initially order a foundation for the mattress, they contacted me to clarify whether or not I had one, or needed to purchase one. I added one to my purchase and then received an upgrade to my delivery process. This was a win-win shopping experience."
“Dear Customer,
Your thoughtful review is much appreciated. We are always delighted to hear from our customers, and your experience is a testament to our dedication.
Our team is committed to providing unwavering customer service, ensuring that every detail is taken into consideration for a seamless shopping experience. It's through this steadfast dedication that we are able to consistently exceed expectations.
Your experience illustrates our continuous commitment to offering exceptional service. We strive to always deliver a premium shopping experience, making each customer interaction a win-win. Thank you for recognizing our efforts and we look forward to serving you again soon.
With gratitude,
Customer Experience Team”
"Found the ottoman I needed for my sectional, out of stock everywhere I looked, found it here and it was free shipping!"
“Dear Customer,
Thank you for taking the time to share your experience with us. Your positive feedback is greatly appreciated and reinforces our commitment to providing exceptional service.
Our team is dedicated to maintaining the highest standards in customer service. We pride ourselves on our ability to meet our customers' needs, even when it comes to hard-to-find items.
Your experience showcases our consistent dedication to excellence. We strive to ensure that every customer walks away feeling satisfied, knowing that they've found exactly what they were looking for.
Thanks again for your kind words and we look forward to continuing to serve you in the future.
Best Regards,
Customer Experience Team”
"I spent hours and hours looking at dining room sets to no avail. I found this online store and the furniture is beautiful and reasonably priced. Customer service was fabulous and each person I spoke with was friendly and accommodating. "
“Dear Customer,
Thank you for taking the time to share your delightful experience. We are truly appreciative of the trust you placed in us and the wonderful feedback you've provided.
Your positive remarks are a testament to our unwavering commitment to deliver unparalleled customer service. We take immense pride in our team, who consistently strives to go above and beyond in ensuring each customer feels valued and satisfied.
In conclusion, we will always strive to maintain our high standards and continue to deliver the excellence in service that our customers have come to expect from us. Thank you once again for your kind words, and for being a valued part of our journey.
Best Regards,
Customer Experience Team”
"I had a previous order not received by the shipper. 1stopbedrooms has excellent claims and customer service reps. I was assisted in repurchasing my items and the process although not ideal (shipper error) was made easy and seamless by customer service. Thank you. "
“Dear Customer,
We truly appreciate you taking the time to share your experience with us. Your engagement and feedback are invaluable to our ongoing commitment to deliver the best possible service.
At the heart of our operations, we have an unwavering commitment to providing an exceptional level of service. We are steadfast in our mission to ensure every interaction is handled with the utmost care and professionalism. Our dedicated team of customer service representatives is always ready to make any process seamless and effortless.
To conclude, we see each review as a testimony of our consistent commitment to excellence in service. Rest assured, we will continue to uphold these high standards in all future interactions.
Thank you once again for your kind words.
Best regards.
Customer Experience Team”
A rep from 1stopbedrooms, 1stopbedrooms, has responded:
“Dear Customer,
We are truly delighted to hear from you and appreciate you taking the time to share your experience. Your engagement with us is greatly valued.
Here at 1stop, we pride ourselves on our commitment to exceptional customer service, ensuring we provide clear and timely communication at every stage. Your positive experience reflects the high standards we continuously strive to uphold.
As we look forward to serving you in the future, we are confident that our unwavering dedication to service excellence will continue to impress. Once again, thank you for your trust and we're honored to be your preferred choice for furniture needs.
Best Regards,
Customer Experience Team”