ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.28/5
Chance of future purchase:
4.29/5
Shipping & packaging:
4.53/5
Customer service:
4.09/5
Return/Replacement policy:
3.70/5

Verified
2/5

2023-11-23

Somewhat Less Than Satisfied

"I've had 2 sets of their TRQ noisy struts fail, top mount separations and springs becoming loose, even though properly aligned. Their replacement headlights often look great new, however as time goes by they fade at a much quicker pace. Refunds! Forget it! Nope wont happen. Lifetime warranty, SURE, you just have to mail back the old parts, At Your Cost! Esay website to search for parts, that's about it. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2023-11-23

China

"Replaced blinker muti switch. Less than 90 days ,+ new switch from China doing same thing the bad switch done. Ordered part from local parts store. Need replace switch, keep away from China garbage. "

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2023-11-23

Top notch service

"Always deliver good quality parts fairly priced."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-11-23

Ranger door locks

"Speedy service, happy with parts"

Detailed Review Benchmark + -
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-11-23

happy

"fair price and good service"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-11-23

Smog check on older (1985) vehicle. Thanks!

"Fast, efficient and knowledgeable. Not many places due smog checks on older vehicles anymore."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-11-23

Best place for parts

"Items arrived on time and undamaged. Prices are great and products are well made."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-11-23

Great service

"Fast service and good quality parts"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-11-23

3rd brake light

"Arrived quickly and fit well "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
1/5

2023-11-23

Defective

"Parts are defective they are making noise"

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2023-11-23

Right part Right price...

"Five stars should say it all..."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-11-23

1A Is great

"They processed and shipped.practically overnight.
Parts fit like a glove.
Couldn't be happier...
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2023-11-23

Incorrect struts

"I ordered a complete front end kit that had all the ball joints, tie rods shocks and struts, that said it was compatible with my RWD 4Runner, after installation the front end sat almost 2 inches higher, I thought it would settle, after 2 years it was still sitting too high. After doing research the struts that they said it were compatible for a 2WD/RWD 4Runner were actually for a 4WD 4Runner. I ordered 2WD/RWD front struts springs, after swapping out the springs, the vehicle sits level. I sent an email to A1Auto and they asked for several pictures and said that they would send it for investigation, the customer service was excellent but never heard that the product was wrong."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-11-23

Great all around

"Great prices and stock of product. Speedy shipping and the correct component. Stick by their warranties and ship out for replacements quickly. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-11-22

Purchase and Return

"My parts arrived within three days, and I able to return the parts I did not need for a full refund.
My customer service and purchase experience was excellent.
I will definitely be making 1A Auto my goto for parts.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges