"I ordered online some air shocks for my truck and it was very easy to install them by watching the videos provided by 1A Auto, they fit perfectly, I definitely recommend the products, they are of very good quality,"
"Valve cover and gasket fit just like OEM at a fraction of the cost. Will definitely order again from them. "
"The video you folks posted for a rear door actuator replacement (2018 Ram 1500) was great! I was able to do the work myself, saving hours of shop rate. The video gave me the confidence to tackle it myself. The pace of the video was perfect and everything was thoroughly explained. Thank you very much!"
"Top notch service. I will be sure to promote your business to our community. I had the part I ordered in a few days and after realizing I ordered the wrong part, I was refunded and told to donate the part to a near by vocational school. What a pleasure it was to deal with this company.
"
"Ordered parts for one of my trucks double orderd a part sent 1a a email and they sent a tracking order thru ups. Great sent the parts back a little over two weeks ago and have yet to receive a refund. Other than that I’ve had good luck with them. If they make it right I’m sure I’ll continue using them "
"They say it's 100% garunteed fit my car and it did not. I returned half of what I bought, I did the return on the website and emailed them twice and never reaches out, I had to call them! Then I returned half and didn't even get half my money back! And their customer service and supervisor are not helpful at all!!"
"I initially had trouble getting my brake calipers on, but after some trial and error I was able to get them on. 1A auto was great with their customer support. The parts are high quality and fit to specifications. This is a legit parts company and you can be sure that they guarantee fit."
"I have been buying quality parts from 1AAuto for a few months now and have been very pleased by their quality and speed of delivery. They have great customer service and a great team behind them. I had ordered a few parts and one of the shock absorbers I had purchased had been damaged in shipping and became seized. I sent 1A Auto's customer service a message and within 2 days I already had the part at my front door, no questions asked. I have had a great experience and will continue to purchase from 1AAuto with the peace of mind that I have a quality part and a quality team if anything doesn't work out. Thank you. "
"1AAuto has been my to go auto parts pit stop. Never have had a part not fit always been able to trust the reliable quality 1AAuto delivers. 1AAuto has a very diverse selection of auto parts if you need something they got it small or big. there customer service is amazing not something you’ll find everywhere and take care of there customers if something went wrong with your purchase."
"I ordered a 4 wheel brake service kit (rotors & pads and related hardware), for my 2105 Nissan Rogue. Free shipping and everything got here in 3 days. Everything was correct and fit perfectly. I'm very impressed. This is my 2nd time purchasing parts from 1a_auto parts, excellent service both times. Thank you very much!"
"I ordered a rear break caliper bracket and new caliper.ive been mechanic 27 years and they sent the wrong bracket but the rite caliper which are two parts.
The bracket was just millimeter from
lining up so I took the new caliper pins and caliper and installed my old bracket and it all works perfect.dp all I did is tell them to be careful what parts they put in the package.so they got offered and said well your not getting a refund nor a warranty because you installed it.duh.if it was installed and e
Working correctly then why would even ask for a refund
Totally clueless bunch
"
"I ordered an A/C condenser and they send me one that was missing the holes for the stud guides. Then they wanted me to "remove the studs" from my a/c lines. They refused to admit their mistake and instead they send me a label to return the item "DEDUCTING THE COST OF SHIPPING FROM MY REFUNDS"....UNFAIR because they sold me a defective item. Please stay away from these clowns...they don't know what they are doing.....
Please check everyone else reviews.......they seems to me aligned with what I clam....."
"My overall experience was certainly an A. First of all, I enter my vehicle year, make, model and search the part and make sure it fits my vehicle size prior to ordering online. I ordered online a part for my SUV and it arrived in a reasonable amount of time and fit perfectly. Thank you so much. I'll be back soon enough to order more parts. (0:"
"The parts I bought were of high quality and they were inexpensive. The shipping was also very fast."
"Calipers sent we’re wrong. They are listed on your site for my truck. Cla3246 the right part is Cla32332. Customer service is doing me a favor by giving me a return UPS label. What should have been done is send me the correct parts with expedited shipping. My truck is on jacks now why I look for the right parts. Very dissatisfied in this Company. Customer service is the worse."