"Service is always excellent. Occasionally if there is a problem they show their care and take care of it very professionally. A great company to work with for your flower requirements!"
"Extremely unhappy with how my order was handled. I placed my order on Monday 4/17 at 2:15 pm pst for the service on Wednesday 4/19 at 9:30 am cst. Everything was all setup and I was under the impression my flowers would be delivered for the service as promised. Imagine my surprise when I received two phone calls from an 800 numbers that turned out to be 1-800-Flowers (at 8:19 am pst and 9:15 am pst) saying that by the time the local florist got the order, the service had already started and they wanted an alternative delivery address. This is completely unacceptable! I was not able to attend the service since I live several states away and wanted to show I was thinking of them by having the flowers at the service. I will literally never use 1800Flowers again!"
"Ordered and delivered with no problem. Sister was surprised. Made her smile after a rough transistion"
"1800 flowers is a sorry excuse for a company. They outsourced my order to a local florist. The florist then confirmed the delivery when in fact nothing was ever delivered. After a week of arguing with them they said they would replace the order. The dumb **** hired the same stupid people. Again, delivery confirmation and no actual delivery. Their solution, a 50% discount on my next order. No refund, no inquiry into the fake local florist. The foreign terrosists that answer 1800 flowers phones are the reason for the demise of this country. Skip 1800 flowers next time and give your money to a local florist who will be sure to take pride in their work and get the job done. "
"I purchased flowers for my wife for her birthday. They were perfect!!"
"My cousin who was celebrating a major birthday really loved the arrangement and balloon, and most importantly the thought behind it. The arrangement wasn't exactly as shown in the website picture, but my cousin sent me a pic via the cell phone, and it was fresh and lovely just the same. I'm a happy camper, and I would do it again for a special occasion."
"Ordered a fruit arrangement to be delivered to kids in a room at a Disney resort.. Never delivered. Talked to customer service they said they would take care of it the next day.......Never delivered. Don't use these guys unless you want to throw away $110"
"Loved the service! Loved the flowers! This was a business gift to a special client, and the order was delivered promptly and exactly as the photo showed. Well done! I've already recommended this company to others."
"The arrangement was quite nice, visually appealing with nice colors and placement but for $130 I expected something considerably larger."
"love this website it has never let me down on this day i needed flowers delivered in two days and i needed them there by 945am for a funeral they made it happen "
"I ordered the get-well arrangement with the white carnation red cross dog. It came out well but apparently the florist did not have the red medical bag pictured so substituted a sticker. The recipient was pleased."
"This was our first time using this company to celebrate a birthday in our family. The gift that this company provided, was of great quality and quantity at an affordable price."
"the two vases of roses/other flower arrangements was enjoyed by my mother for her 81st birthday. She was thrilled to receive two flower arrangements that day."
"The flowers received looked just like the pictures on the internet. They arrived in excellent condition looking fresh and beautiful."
"I chose a date, upon paying for the order all seemed fine. Until the delivery date arrived and nothing. I talked to customer service where the man said I must be reading the date wrong. Because that makes NO SENSE at all. Recipient did receive their gift, it was just received late. "