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Compare TracFone

Compare prices, policies, and customer reviews of TracFone



Overall Satisfaction

The overall satisfaction based on ResellerRatings algorithm that factors in recency of reviews. (Learn More).


35 reviews
1.53 / 5


Activity Rate

How recently the merchant has reached out to customers.

TracFone: not active


Resolves Issues

Customers can change a negative review to positive after a helpful interaction with these merchants.

TracFone: no

Helpful Positive Reviews

Positive reviews found most helpful by ResellerRatings users

TracFone

5/5

2023-06-29

Credit Repair

"I strongly recommend JerryLink Credit Group. They helped me so much after already paying Ovation, who just took our money and did nothing for a year. I contacted ****@****, and they immediately showed results; they even guided me on what our best solution for our trade-in for a new vehicle would be with a lower approximate % and not to mention how well they informed you and explained to you everything that's going on with your credit. Huge thanks to Jerry and his crew for a job well done. "


Helpful Critical Reviews

Critical reviews found most helpful by ResellerRatings users

TracFone

1/5

2023-09-13

Hung Up On 13 Times In One Day

"I was trying to activate my wife’s SIM card that’s through Straight Talk Wireless. I bought my SIM card activation kit at Walmart for $37.68 all together. It came with two SIM cards and an activation PIN number that’s worth $35 dollars.
I called in the first time at 5:18pm CST and got hung up on while on hold. Then I called in at 5:27pm CST and the lady on the phone yelled at me for using SIM card B that is apparently for AT&T and I was suppose to use Sim Card A. We got into it and then she hung up on me. Then after that I spoke to 9 other representatives on the phone and they all hung up midway through when trying to activate my wife’s phone.
I was told conflicting information the entire time. A list of some of the things I was told.

- I can’t use the SIM cards provided to me, I need to buy new ones again.

- My wife’s IPhone 13 is not able to use a SIM card and they would need to use a ESIM.

- The SIM card has been activated and it should work in 30 minutes.

- We will give you a call back (Which Never Happened).

- Sim Card B is for AT&T and Sim Card A is Verizon.
"


Categories

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