Compare Tutor Time - 26624 Margarita Road

"All the teachers are very positive and like to share how my child is doing. They share both concerns and affirmations. The facilities are nice and clean and I feel they are appropriately equipped to meet my child’s needs."

"I hate that I even have to post this.

Our 9-month-old was our third child to attend Tutor Time. Unfortunately, he will definitely be the last.

In April our infant was given the wrong breast milk. Tutor time immediately took responsibility, called us, and talked about the measures they were going to implement to make sure that something like that never happened again. Additionally, they told us they would be self-reporting the incident to the state licensing board and would undergo an investigation from them.

As frustrating as it was that they gave him the wrong breast milk, from a biological standpoint, as long as the other mother was healthy, it was not the worst thing that could have happened.

Fast forward to last month. I called the state licensing board because Tutor Time refuses to turn the lights off during nap time. I wanted to find out if this was against the state policy because the leadership of the facility consistently says that it is "company policy" to leave the lights on even though it is not conducive to children getting naps. While speaking with the state licensing board I ask what came of the investigation with the breast milk incident and I was told that it was never reported to them.

Katrina, the director, told us in April it would absolutely be self-reported and she never followed through. She completely lied to our faces. When I went in last month to tell them we would be disenrolling our children she again lied to my face and told me that she never said that it would be self-reported, despite my wife and I both being told it would be by Katrina and by the assistant director, Anna.

In my opinion Katrina chose to brush this under the rug in an attempt to hide it from the state. If they would hide this from the state, who knows what else they are attempting to hide from the state.

Tutor time is a revolving door of teachers. They are one of the lowest paying child care facilities in the area and yet they have one of the highest tuition rates. Our nine month old has been going there since January, in that time he has had no less than six different teachers in the infant room.

I do not recommend enrolling your children here. You have to be able to trust the people who are watching your children and it seems like the leadership of this facility is more worried about protecting the corporation than the children enrolled there."