ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Compare Madison Seating

Compare prices, policies, and customer reviews of Madison Seating



Overall Satisfaction

The overall satisfaction based on ResellerRatings algorithm that factors in recency of reviews. (Learn More).


506 reviews
2.86 / 5


Activity Rate

How recently the merchant has reached out to customers.

Madison Seating: not active


Resolves Issues

Customers can change a negative review to positive after a helpful interaction with these merchants.

Madison Seating: no

Helpful Positive Reviews

Positive reviews found most helpful by ResellerRatings users

Madison Seating

5/5

2024-04-17

Terrific customer service from Madison Seating!

"Had a fantastic experience with MadisonSeating.com with my recent order of a HumanScale chair. With them, I'd found by far the best price I could find for the Freedom chair, and it arrived promptly after I ordered it...

The only small issue upon arrival was that the chair's central cylinder post wasn't holding its position, so I contacted Madison and they promptly sent me a new cylinder to install. When I had a little bit of difficulty installing the replacement cylinder, I contacted them again -- and this time they offered to simply send me a new chair, free of charge, rather than have me continue to attempt to install the replacement cylinder!

Madison's prompt communication, with actionable solutions at each step of the way, is deeply appreciated. Thank you very much! I recommend them very highly for great prices and even better customer service.
"


Helpful Critical Reviews

Critical reviews found most helpful by ResellerRatings users

Madison Seating

1/5

2024-05-06

Its return policy is a scam so never buy any product from this website

"i bought a HM chair from this and wasnt satisfied with the chair . Now when i tried to return they said you need to use your own shipping . Now when i use the same box the shipping is close to the cost of the chair . This is because of weight and the box size . used the same box as it came in from Madison Seating. Now the result is that i have to keep it because there is no point to return.

DO NOT EVER USE THIS SITE
"


Categories

See how each seller ranks within their respective category. Category rank is computed by comparing the aggregate rating of each merchant with more than 150 reviews.

Madison Seating does not meet the criteria to be ranked