Compare prices, policies, and customer reviews of Joss & Main and Birch Lane
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Birch Lane
"Ordered two of these beautiful accent chairs in the striped fabric.
Took six weeks for the chairs to arrive. The delivery team placed the chairs in our living room.
Both chairs were unstable/wobbled and it seems likely the legs of the chairs were damaged during shipping or were either
built defective at the Birch Lane factory.
Also, it was visually obvious that one of the chairs had a defective seat cushion due to being overfilled.
We immediately refused delivery and the delivery team removed the chairs.
Ordered identical replacement chairs.
Were given a future delivery date with approximately a two month wait.
Paying $3000.00 for two accent chairs that were defective was very disappointing, not to mention the long delays.
Hoping that the replacement chairs will be satisfactory."
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