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Payment options

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Shipping options

  • option not available UPS Ground
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  • option not available International
  • option not available 2-3 Day Delivery
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Online Ordering

  • option not available Online Ordering
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Other

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Review History & Profile

Product & services pricing 0.00/10
Chance of future purchase: 0.00/10
Shipping & packaging: 0.00/10
Customer service: 0.00/10
Return/Replacement policy: 0.00/10
Click a star to Write a Review!
5/5
2018-03-13

Happy Customer

"I ordered 2 tables-very fast delivery. Both tables looked just as they appeared on the website and were very easy to assemble. "

Helpful (1) Cool

1/5
2018-03-07

Horrible customer service

"I placed an order for a large piece of furniture as a gift with the shipping address being different from the billing address and because of the address difference they would not process the order. I tried to speak with customer service regarding the reason why I was having the furniture sent to a different address and they still would not process the order. I have known many people who have placed orders online with their shipping address different from their billing address due to the purchase being a gift and they never had a problem having their orders processed.
Joss and Main just lost a big order that was NOT FRAUDULENT.
I will NEVER place an order with this website again!!
"

Helpful (1) Cool

5/5
2018-01-30

excellent experience

"Always very satisfied with the items, the price and the timely receipt of the items. The throw pillows I purchased cost less than those I would have purchased at Target and are much nicer. "

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3/5
2018-01-30

Call Center has Lack of Product Information!

"Before ordering I asked the telephone operator for dimensions flat & assembled. She didn't have access to on so that she could give accurate information, so she "Guessed"...I ordered the item based on her "guess-timation"...& She Was Wrong. I wasn't happy with the size of the item but I'd had it monogramed & didn't have the time to return & reorder another from ANOTHER COMPANY."

Helpful (1) Cool

5/5
2018-01-30

Great customer service

"One of the chairs I ordered was damaged and Joss and Main took care of getting me a replacement quickly and easily. "

Helpful (1) Cool

5/5
2018-01-29

Amazing customer service

"I had a problem with an order of chairs that were poorly made. I notified customer service through the website and they quickly responded to the issue with a replacement order. The professionalism and speed to make sure I was satisfied was amazing. I have continued to shop with Joss & Main due to the quality, variety in every department, and excellent pricing. "

Helpful (1) Cool

5/5
2018-01-28

Outstanding delivery service!

"The gentlemen who delivered our furniture were professional, pleasant and courteous. We could not have asked for more!"

Helpful (1) Cool

5/5
2018-01-27

End tables

"Received our tables right away. Packaging was probably the best on the planet, so everything was in great condition. Love the combination of wood & metal. Style & size are perfect."

Helpful (1) Cool

5/5
2018-01-27

Great Products, Great Price, Great Service

"They make everything easy. Great selection of Quality Affordable elements for better living. Quick easy ordering and delivery. "

Helpful (1) Cool

5/5
2018-01-27

Beautiful Bedroom Bench

"As I refurbish my condo and my townhouse I look to Joss & Main for the best deals and classic looks. Their customer service is the best. Last summer I ordered a sleep sofa that unfortunately had a handprint on it. I needed the sleep sofa for one of my grandchildren who was visiting for a month. J & M allowed me to keep the sofa and delivered a new one three weeks later!

My latest purchase is a beautiful bedroom bench that goes well at the foot of my king size bed. My husband keeps commenting that our bedroom looks like something in a magazine or an ad for a hotel. This company is a winner!
"

Helpful (1) Cool

4/5
2018-01-26

missing rug

"Staff was pleasant. Rug never got delivered twice. Fed Ex messed up. Third time was the charm. I love the rug!!"

Helpful (1) Cool

5/5
2018-01-25

"Great service. I ordered a coffe table and got the wrong color. I called and customer service gave me an estimated arrival date and arranged for pickup of the wrong item. The correct table was delivered within a few days. Great service!"

Helpful (1) Cool

5/5
2018-01-23

Tables

"Excellent experience. Tables arrived quickly and were decent quality
Minimal installation required. I will order again.
"

Helpful (1) Cool

5/5
2018-01-22

Perfect

"The packages arrived on time and with no damage. They fit perfectly on my balcony. Wish the color was a little more bold, but I love the chairs. "

Helpful (1) Cool

5/5
2018-01-22

Excellent 1st Experience

"We order a bar cart from Joss & Main. The item arrived in a timely manner. It was easy to assemble and looked better in person than in the picture. The quality seems good and we enjoy the addition to our home. I would order from Joss & Main again! "

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