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Compare Balsam Hill Christmas Tree Co.

Compare prices, policies, and customer reviews of Balsam Hill Christmas Tree Co.



Overall Satisfaction

The overall satisfaction based on ResellerRatings algorithm that factors in recency of reviews. (Learn More).


464 reviews
3.25 / 5


Activity Rate

How recently the merchant has reached out to customers.

Balsam Hill Christmas Tree Co.: not active


Resolves Issues

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Balsam Hill Christmas Tree Co.: no

Helpful Positive Reviews

Positive reviews found most helpful by ResellerRatings users

Balsam Hill Christmas Tree Co.

5/5

2023-12-26

Everyone Thought This Was A Real Tree

"Grew up with the look and smell of real Christmas trees. Parents switched to artificial trees after I grew up and I vowed never to do that. This year, at the age of 76 , I changed my mind. Spent time online looking for products that did not look artificial. Kept going back to the Balsam Hill website and ordered a 9 foot tall Fraser. It arrived on time and I was able to assemble the tree in about 15 minutes. Spent a bit more time spreading the branches to make it look more natural. Finally I put on strings of lights, clear glass ornaments and strings of gold and silver beads we brought home from Mardi Gras last year. The tree is beautiful and everyone thought it was real. "


Helpful Critical Reviews

Critical reviews found most helpful by ResellerRatings users

Balsam Hill Christmas Tree Co.

1/5

2023-12-09

Worst quality and customer service!

"Purchased a lighted snowflake for $129 and it worked once when I plugged in to make sure it worked upon receipt. Out away to wait til December to decorate. Went to hang for Christmas and it didn't work. They were rude, completely unsympathetic and did not care or try to help. No refund as I was 4 days past their 30 day policy. Unbelievable! I have never had such poor customer service. $129 and it worked for 2 minutes."


Categories

See how each seller ranks within their respective category. Category rank is computed by comparing the aggregate rating of each merchant with more than 150 reviews.

Balsam Hill Christmas Tree Co. is ranked #316 out of 363 in home & garden