"I tried to ask about getting a return as the shoes fit a whole size smaller than they were. The company claimed this was a 'subjective' reason and that I would have to pay for the return shipping. This would cost more than the item. If I did not have such big feet I would never shop here."
"Ordered shoes months ago. Never received them and they stopped replying to my emails months ago."
"What an awful experience. It took forever for the shoes to arrive and they didn't fit. When I reached out to customer service to return the shoes, they responded: "It can't be re-sold for a second time, so we can't return or exchange it for you." WTF?
Never again..."
"TOTAL SCUM!!! AFTER 4 WEEKS NEITHER ORDER SHIPPED NOR REFUND"
"Shoes came in a damaged box bus shoes where beautiful. They sent the wrong size so I emailed them And they responded right away… the communication was very good up until I returned the item.. the address was sketchy. It was a house in Jamaica, NY. The name he told me to put on the return slip was Kent, NO LAST NAME. I asked why is my return going to a house and he said it’s the warehouse. I live in NYC and looked it up.. I sent my shoes back anyway and they have never returned my 4 emails sent. Don’t buy from this company. I will dispute with my bank "
"Shipping takes forever , the shoes are cheap made "
"I ordered glitter black chunky block ankle boot heels from Onlymaker. I was a bit anxious about choosing them but after receiving them, I don't regret making that choice. They are so beautiful! They were packaged well and in less than 3 weeks they arrived in South Africa at my door. The whole international delivery process was efficient with excellent tracking throughout. It's amazing how Onlymaker has so many unique heels to choose from at affordable prices. Their shoe size range is wide, accommodating anyone and everyone. Thank you Onlymaker for your wonderful customer service!"
"The shoes are great. They look the same s in the picture, perfect material and very comfortable to walk in. I am a shoe fetish and I just love collecting shoes and my new place is Onlymaker. They are worth the price. I recommend all to give them a chance. Their customer service is also very good. Replied very quick!!!!"
"I needed a for heel for my teen daughter’s upcoming homeschool prom. I look everywhere as my daughter wears a 14 in shoe, and almost 6 feet tall! She always in athletic shoes, and Vans! She never missed formal shoes until she needed them and we couldn’t find any! I found Onlymaker! They have such a wide selection I couldn’t believe it! She was happy when they arrived, and instantly a Queen appear from her room! The shoes were perfect for her Vera ****! They costumer service was excellent! I spoke with someone through email and got a response within a few hours! Thanks for everything OnlyMaker! From your new best costumer!"
"As an drag queen, and as an fan of Onlymaker heels, I was looking something bright to team with an black t shirt,black leather trousers and came across these heels "
"High quality shoes and best customer service.
I placed an order for a pair of shoes but realized that I ordered the wrong size. The customer support helped me to change the order to a different size within a single email. Even switching the order to a different model was feasible without difficulty. In the end I got a refund for my order so that I could place a new order for the different model.
The whole communication was super smooth and customer support was friendly and courteous.
I can totally recommend Onlymaker.com as the place to go for shoes, especially sizes 43+."
"I received a refund from onlymaker which was not correct they still owe me another $5. Plus $15 for shipping. I received a product from them which was incorrect. I asked for an exchange and they told me that the product was damaged. There was Factory damage in the way of two small hardly visible blemishes on the bottom of one of the shoes. They owed me $41.99 and refunded $36.99 and I paid $15 in shipping I did not damage these Shoes those were Factory blemishes. This company has no integrity. They said they would refund all my money if I closed the dispute. I closed the dispute and they sent me less than I was owed."
""I love shoes... so i bought a lot of them at #Onlymaker. Good choice, well built, nice prices and a very fast delivery to Germany, where i live. My recommendation!""
"Great website with a range of products. I always get my shoes from here. They're the only place that do such a range of sizes in so many styles, always keeping with the trend. They're also very friendly in the event that there's an issue, and I'm very happy to have discovered OnlyMaker."