"Seriously. Awful. Do not order from this company. I placed an order on 25 August 2014. NO WHERE on the site did it say it was a "pre-order". I needed this for a party on 28 September 2014 and knew I ordered in time. After countless calls (no one ever answered the phone--only was able to leave voicemails) and emails, I FINALLY received a response from someone who wasn't helpful. She gave no apologies just said she had cancelled the order. Horrible, horrible, HORRIBLE customer service. Only picking 1 star because I have to pick something. Very frustrating. "

"DON'T order anything from this website!! My order still has not came and it has been almost over week since I placed it on order. Furthermore, When I check the status of my order it says "order: In process". Yet the item was in stock and the site guarantees next business day shipping for such items (including your shipping options). I tried calling the headquarters office, on numerous occasions, NO ANSWER nor call back. I even emailed them several times in which was not returned. It was for my daughters birthday party, she was looking forward to wearing the costume. I can't bare to look at her face when I bring this disappointing news.

Dissatisfied customer!"