ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2020-01-25

❤️ Troll Beads

"Beautiful, as always. Troll Beads never disappoint! "


Verified
2/5

2020-01-19

Poor website

"I love the quality of the beads, however, several times I have tried to place an order and lost it; which means I have to take several hours to fine the bead. This is the only shopping site that doesn’t store the order for you to come back to."


Verified
5/5

2020-01-12

Very Happy!

"My son wanted a soccer ball bead for his wife for Christmas so I went with him to the Trollbeads store at Blue Back Square in West Hartford, CT. The salesclerk told us that Trollbeads did not make one so he purchased something else for her there. I decided to check the website and found it and ordered it. It came very quickly and was packaged beautifully! "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-01-08

Wonderful

"Beads are beautiful, fast delivery"


Verified
3/5

2020-01-02

could you please check - i have not received my package - my purchase yet

"could you please check - i have not received my package - my purchase yet"

Detailed Review Benchmark + -
Overall product shipping and delivery process

Verified
2/5

2019-12-30

impossible to reach tollbead rep by phone or text.

"Needed to cancel an order but could never reach anyone either but phone, voice mail or chat despite NUMEROUS attempts."


Verified
5/5

2019-12-29

Troll Beads is great

"Troll Beads has a very user friendly website and their customer service is top of the line. I mistakenly ordered two of the same bead and had zero issues returning the unneeded one."


Verified
5/5

2019-12-10

I love my Trollbeads!

"Great first time ordering online!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2019-12-26

Broken IT Systems

"The website does not work on tablets. My order was deleted as I set up the account, we reordered and ralized later that a new order was set up. - the credit card was charged twice.."


Verified
5/5

2019-12-25

Adding to her wrist

"I recently purchased A beaded bracelet for my Wife. The only place I found the quality She deserves , was Trollbeads "


Verified
5/5

2019-12-22

As advertised

"all good - nice price and good service"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2019-12-20

Mixed Bag of Mostly Good Things

"I ordered some Troll Beads for my mom for Christmas, and I knew it would be a last minute gift, so I paid extra for expedited shipping. I shipped it directly to my parents house so I could be sure they would get it before Christmas. I placed the order, but never received a confirmation email, shipping email, or any kind of tracking information for the package. 3 days after I placed the ordered, I called customer service. They were very helpful and told me that the package had already been delivered to my parents address. The beads are perfect and arrived with plenty of time before Christmas! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-12-15

First time

"The craft is very nice and unique"


Verified
5/5

2019-12-12

Good and fast

"Good and fast delivery thanks"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-12-11

Very satisfied

"As always, very fast service for a great product"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process