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Verified
1/5

2011-08-04

"Four days since I've paid for an item and there's no news on shipment. They don't respond to my emails! There's no phone to call them. I've found they a division of Baytech Networks, LLC who has the same address and at least a phone number to call... I'm going to cancel my order.
BUYER BEWARE!

PS They have an strange "registration" procedure where you have to provide your email and phone number. There's NO guarantee they won't misuse it or sell this information.
"

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Verified
1/5

2011-07-24

"Stole my money. Emailed to see where my product was. No response. Filing a dispute with the CC company. BUYER BEWARE!"

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Verified
1/5

2011-06-04

"cette compagnie n'as pas de service a la clientelle,...ne repond pas a nos email,...et est d'une lenteur excessive a s'occuper de nos commande.
par contre elle est rapide comme l'eclair a prendre son payement,....APRES ...elle vous ignore et vous attendrai longtemps longtemps longtemps apres votre commande.
je ne recommande pas cette compagnie a PERSONNE.
"

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Verified
5/5

2011-03-12

"Pretty easy checkout process and received my product in good time. I noticed that these folks have a secure AND verified security certificate. It gives me a peace of mind when using my credit card here. thanks!"

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Verified
4/5

2011-03-01

"I was looking for a specific product and I was able to get help via the online chat. The item was on back order but I received it in two weeks which was about the estimated time frame quoted. thanks!"

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Verified
1/5

2010-09-01

"Terrible customer service. No response to emails. Item never shipped when promised and then shipped after I cancelled it. Would never deal with again"

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3/5

2010-08-11

"I visited Netrack searching for some hard-to-find wireless cards. I had already visited many other websites, without success, before I came to Netrack. I got in touch with their Online Support staff since I needed to ensure availability, shipping etc. I found the online support quite helpful. I was able to verify all my questions, which took quite a long time. The best part of the service was that the support staff took my order number to ensure my order was expedited. At that time, an issue was found in the stock and I received an immediate callback, explaining the problem and offering alternatives. I had questions for which their support found answers. Although the exact match to my requirement could not be found, Netrack ensured that I got an instant refund of my money with email confirmation. I was impressed by their attentiveness to customers and transparent and open communication."

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