"Do not buy from these crooks! For years I praised these guys cause I am an Ohio guy & like to support local companies. Then I was screwed multiple times & Summit refused to make good on their own mistakes. First, they misadvertised a part. When I told them of the mistake, they told me oh well & I was stuck with it. Reluctantly I ordered a new part that they promised was correct for my application & was also a rebuildable part. Then less than a year later, the part failed. I called the manufacturer of the part and they asked me for the number stamped on the bottom. The number was 1101 which means it was made in November of 2001! The manufacturer told me that Summit had no business selling me a part that was sitting on the shelf for over 10 years and that the part was so old that it was now obsolete and NOT rebuildable. I then called Summit and once again they told me oh well! Now I'm stuck with $400 of garbage parts & Summit could care less. I will never buy from them again!"
"Bought their ground hog clamp component on Ebay. It was 10 dollars more than on their web site. Took them 3 weeks to get the part to me. If you are gonna buy from these guys compare the EBAY price with their website so you don't get gipped."
"Every order has been perfect!! I have ordered dozens of times from their online site, EBay store and from their retail store and everyone has been correct, shipped fast and they also price match on like parts. Plus the retail store is like a Toy Store for Adults, I can spend hours just browsing! And they have quite a few Car Shows throughout the year including Super Summit in the Spring"
"I have ordered many times from their online site and from their EBay store and it has been nothing short of awesome everytime!! Shipping always arrives next day, their shipping prices are unmatched and the customer service is the some of the best I have ever experienced"
"I've placed only a single simple order for some unusual Redline Oil. They sent the right stuff, packed adequately, and shipped the same day as I entered the order. So no complaints at all. The only reason for deduction of stars is that the stuff was priced at full list. But then, anywhere you go to order Redline or Amsoil you're probably going to be paying the full list, so maybe I shouldn't complain about it. But at $13/qt, I'll reserve the right to complain. Anyway, no problem with these guys so far, and I'd order from them again."
"I don't know where the bad reviews came from, but I've been ordering from Summit for years on a monthly basis and I never had a problem with them, very quick shipping and the best prices online, and their customer service is awesome."
"I ordered parts from summit and was a little concerned when I hadn't received them two weeks later. I contacted their customer service and was told the parts were out of stock and they wouldn't arrive for another week. After another week went by and I still hadn't received them, I contacted customer service again. This time I was told it would be an additional month because they were backordered. DON'T LIST PARTS FOR SALE IF YOU DON'T HAVE THEM IN STOCK!!! Cancelled order and found parts cheaper elsewhere anyways!"
"Bad salesman and terrible customer service and tech support is just as bad. From now on i will go somewhere else that will they will fix there on mistake i will never buy anything else from summit"
"Ordered part from Summit. Wrong part was sent and refund issue will be 3-5 business days. Replacement part will be at least a week. Not the first time I have ordered from this company and not the first time they have screwed up. Last time they made it right in a timely manner. Not this time. They were not going to go out of their way to try to fix the problem. If you think they sent you the wrong part, DO NOT ACCEPT IT!! Send it back."
"Good prices, good service"
"I wanted a Airaid Air Filter and found one at Summit. Well I thought I found one. I ordered the filter, my PayPal account paid for the item immediately and then I was told that the item was backordered. The item listing said the item would ship tomorrow. Seems that tomorrow never came. After three or four emails I told them to cancel the order and they said I would see a refund in 5 to 7 days. 5 to 7 days but I paid instantly. Most business would tell you instantly that an item is not is stock and if you agree to wait then they would not bill until the items is available so ship. Customer service is very curt and not at all very helpful. Went to CARiD.com. Nice honest folks. "
"TERRIBLE. BEWARE. I would HIGHLY recommend purchasing from a different company if at all possible. I ordered an "In Stock" Item which was not actually available. I was then told it would take 3-5 days to for my $ to be refunded. Customer Service was EXTREMELY Rude. Brock from customer service was a complete moron."
"I ordered an HMF slip on muffler for my arctic cat atv. I was very specific about the model # of the muffler I needed as well as the make/model and motor size of my machine. i confirmed several times that this would indeed fit my machine as i was having the part shipped to my cabin where the ATV is and I would need it to fit for a ride i was going on. I had it shipped 2 day air, which got it there in time only to find out that it was not the correct model to fit my machine which I have owned since new and have done no mods to. I called to find out why it didnt fit and they told me over and over that it is the right model. I got no answers from them and got very little help. I chose to keep it and get a new headpipe(from elsewhere) and make it work that way. Not great customer service but they did gt it there on time."
"Amazing service!!! I ordered a somewhat obscure tire from SUMMIT RACING EQUIPMENT for my off-road SUV August 1st at 12:30 PM. It drop shipped from the manufacturer and was at my front door less that 24 hours later - UPS standard ground rate...AMAZING!!! Great job SUMMIT AND UPS!!!"
"Delete delete delete delete delete"