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Verified
5/5

2016-01-11

"I bought in SpeMall.com two mobile phones. Tere are a lot of internet shops now. But what is difference of SpeMall.com?
1.Response time and quality to customer's questions are very quick.
2.Prices here very good, cheap then in many other shops.
3.After sell customer service is very good. This is very important!Because many shops just sell their goods to you and forget about it. in SpeMall.com they answer to your any questions, help by by tech staff and etc.
4.You can pay to this shop by PayPal. It is safe and quick payment service. Not many shops works with PayPal.
I want to buy few more items from SpeMall.com and recommend this shop to all.
"

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Verified
5/5

2016-01-07

"Very reliable. From the rest of the Chinese tech sellers, unlike gearbest etc. Spemall add the best. "

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Verified
5/5

2015-12-23

"This is the best online shop from Asia. Lowest prices, quickly shipping with no taxes in Europe, replies to my questions quickly. The phone ordered is awesome and also this seller send me 2 gifts a case and a tempered glass."

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Verified
5/5

2015-12-21

"Ordered a Xiaomi Redmi Note 3. It arrived 7 work days later, safely packed in bubble wrap inside a cartboard box. The service was nice, the tracking number was always updates, so that I could follow my order. Received the item in good condition, the phone was without any damage. They additionally sent me a clear protecting case and two tempered glasses which sadly broke during the transport but that was of little meaning to me. All in all; Great service, great product. I can gladly recommend it and will order there in the future, too."

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Verified
4/5

2015-12-17

"I was initially thinking of ordering from Aliexpress but then I remembered that I need to pay custom tax in UK and moreover the price on aliexpress was higher than spemall. So when I found out spemall takes care of custom tax in UK I decided to go ahead. I Ordered Xiaomi Redmi Mote 3 on 4th Dec and selected EU express as my shipping method, received tracking number on 8th Dec and received my order on 16th Dec. The mobile was packed really good and I received my mobile with a free TPU case, tempered glass and proper adapter to UK but sad thing was tempered glass provided with the mobile was cracked and can't be used with the phone . Overall great service . Would definitely recommend to a friend :)"

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Verified
2/5

2015-12-07

"it started with them giving me a dhl tracking number, which had no updates online. i contacted dhl and they told me the package was booked but had not been dispatched by seller and this a week after making payment, and as they always say it was in stock to ship immediately.
i contacted spemall and they said sorry and sent out the package after two days.

the worst part is this...

the tempered glass screen protect came broken, & I HAD TO PAY CUSTOMS TAXES OF MORE THAN $180, BECAUSE THEY DECLARED THE GOODS AS A DUMMY TOY!!!!!

BUY FROM THEM IF YOU GOT $180 TO COVER CUSTOMS
"

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Verified
5/5

2015-12-07

"Ordered a OnePlus One phone from Spemall, they confirmed the phone was in stock and answered my questions regarding shipping & import duties, etc, there were no import duties. The phone arrived in the UK within one week via UK express. It was perfectly packed, and set up for international use, no chinese apps or bloatware added. I connected to my 4G LTE network in the UK without any issues. I'm delighted with this phone and the transaction with Spemall was faultless."

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Verified
5/5

2015-12-01

"Great prices, good delivery times and amazing support.
Ordered a phone from their website and got it blocked at European customs.
Had to send it back to shipper because of lack of CE marking. Support replied to all my email (was surprised after the comments I read on this website) and sent back a new package with an extra gift in it that I received today.

Long story short, I have been impressed! Keep up the great job !
"

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Verified
5/5

2015-11-28

"I just recently bought this smart phone and I am greatly satisfied. Firstly the shape and the wighth of this phone is quite nice, it is not heave nor huge. You can simply put it to your pocket and it will not jut out of it. Nor it is heavy so when you hold it for longer period of time you will not get tired. Unlike other smartphones I used, it surprised me quite a lot. Bottom buttons are great, the additional button for running applications is far more usefull then I thought. When you start this phone first thing you notice is home screen. There you can change everything like literary everything, from button to widgeds or apps. Shape or size of window. Display is quite good, depending on your version of android you can adjust brightness just from top menu. So there you have it, as far as I am concerned this is good phone for a good price.
Bottomline:
there are lots of Android phones of this price with similar description and hardware. this one has got good support for russian users like warranty and firmware so this was my main opinion why to buy it. you will definitely not regret this purchase
"

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Verified
5/5

2015-10-30

"I bought my Redmi Note 2 about month ago from Spemall. Price was 160$, now is 152$ (here is the link http://www.spemall.com/XIAOMI-REDMI-NOTE-2-4G-LTE-Smartphone-with-64Bit-Octa-Core-5-5-Inch1920-1080-FHD-Screen-Android-5-0-2GB-RAM_g.html). I ordered it on Thursday, Spemall sent it next day via Singapore Post, after 10 days (Monday) I received the phone. The seller offer 2 year guarantee in Europe so price is good in my opinion. I payed using PayPal. Contact was good, phone is original. I have TD (2015052) and all frequencies are working, including LTE too. All was well packed. I received free gifts: silicone case, screen film and adapter. I recommend this shop."

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Verified
5/5

2015-10-20

"I bought a Mi4c prime (32GB/3GB) from SPEMALL with expedited shipping, got the item in India within eight days. I didn't pay any custom duties as they show reduced value for the item. The packing was really good and the phone was in great condition. Totally satisfied !!!.
Pros: Paypal payment and Tracking.
Cons: Nothing for me
"

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Verified
5/5

2015-08-08

"Very quick dispatch of the order and received within 9 day (free shipping!) in very good condition! Unboxing the Xiaomi was a pleasure, good quality cardboard case all recyclable, weel made and sturdy. Opening the case and discover this beauty was amazing. The first impression is an extremely well crafted phone quality of materials and finishing. Impressive response and very, very fast! Smooth interface glorious colors... Best buy for the money! "

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Verified
1/5

2015-02-04

"Hi All,
Bought MIZ Z3 phone November 2013, arrived after 3 weeks and lots of chasing. Great phone but the screen developed and issue after 2months. RMA'd the phone paid for recorded signed for delivery. They acknowledged the delivery of the phone emailed me to confirm this.
Long story short, tens of emails of later and now February 2015 I still dont have my phone back. November 2014 they respond saying they will send it back but you guessed it they havent and the response today is that they have no knowledge of my phone at all. Even with the emails from them as proof they are claiming its not their responsibility!!!
here ends the chase for a 248 pound phone and another 50 pound sending the phone back.
Spemall are now ignoring me and not helping in any way.

So be warned, some products are great but the service is the worse i have ever encountered, if you have money to waste or want to lose then go ahead.

- Gary
(Berkshire)
"

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Verified
1/5

2014-08-10

"Con este comentario pretendo dar a conocer a todos como funcionan los seguros de aduanas de las tiendas chinas en internet. Concretamente, el seguro de aduanas de Spemall.com. Y recomendaros a todos, que no lo contratéis.

Os cuento mi experiencia. El 6/6/14 compré un teléfono móvil en Spemall.com, contraté el seguro de aduanas y, para tenerlo antes, pedí que me lo mandaran por DHL. Pues bien, el resultado final ha sido que, he tardado 38 días en poder recoger el paquete. Y además he tenido que pagar 79,72€ de gastos de aduana, sin que ellos se hagan cargo del coste.

Lo que hacen, en caso de que te lo retengan en la aduana, es obligarte a presentar una factura falsa, por un importe muy inferior. Como si te hubieran reparado el teléfono. Si no lo haces, pues no te cubren los gastos. Pero en la aduana no son tontos, y después te piden los justificantes de pago.

Total, no me han pagado ni un duro. Y además he estado acojonado un mes, pensando en los problemas que esto me podía acarrear con la aduana (Hacienda).

Para presentar facturas falsas, no me hace falta contratar un seguro, eso lo puede hacer cualquiera.

Si alguno queréis, no tengo problemas en mandaros los correos intercambiados con ellos.

Saludos a todos, y suerte.
"

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Verified
1/5

2014-07-16

"Avoid at all cost SPEmall!
Bought at the start on 1/1/2014 Xiaomi Mi3 preorder.. Only on the 14/2/2014 they shipped it even that on mid January they said they have it on stock.. They told me for my waiting I will get free Xiaomi power bank but when I got the package it didn't have it and they just told me if I would wait more 10 days I would get it and now I can't get.. What a pure lie.. No problem.. Got the phone and after 3 days it got broke so for 180$ I bought screen for Xiaomi mi3 then after I got it I saw I couldnt replace it so I returned the phone with the screen to them and guess what? I paid 30$ for shipping+50$ for motherboard as they told me it got bad too. And until now the 15/7/2014 I still don't have my phone and they keep ignore me and tell me they didn't get it from the factory and every time I request them that they will send me a new phone they just ignore me.
"

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