"Excellent game. Good start if you're trying to get into Guitar Hero. Has a great collection of songs and guitar is customizable (with included stickers). Definite recommendation."

"Worst company ever. They advertised an Intellimouse Explorer 3.0 in good condition. While I don't normally buy used things I figured I'd give them a chance since they had quite a few good reviews. I receive the first mouse and it looks like it has been heavily used. I plug it in and there is a short in the wire so whenever I move it a certain way it cuts out for 10 seconds. Not only that, the mouse feet are so scratched up and worn down that it scratches up my mousepad anytime I move it.

I called stootsi and they offered to send a replacement out first thing the next morning. I received this 3 days later. This replacement mouse, ever after registering my precise complaints with them, had the same problems as the first. Where the mouse feet where scratched up on the first, this one was missing one whole foot and the other 3 were just as worn as the ones on the first.

I contacted stootsi again asking for them just to send me a new one of these mouses (which I saw in stock on their website) and they refused to do so. Instead they told ME to send my item back to them and they will refund me. Naturally I told them they are insane if they think I'm going to ship back 2 defective items on my money when they are too worthless to even test or look at the products they are selling.

At this point they are sending me a label to return the defective items. I'll let you know if they can even manage to give me a refund. STAY AWAY!"

"3 Orders, 3 defective items. I bought my first DVD Recorder from them and it did not read DVD-R, RW's. Still a decent dvd player so they offered me a $10.00 refund. It was a $20.00 purchase, so I was okay with that. Bought the same item again, same problem, while I was waiting for my second order I bought a PA system. Before I received the PA system, my second DVD-Recorder came and same problem. Stootsi issued me an RMA. In the meantime the PA I ordered came in and within the first 5 minutes of unpacking it, the whole face of a drawer included on one of the speakers came off. Rather than go through the headache of sending it back as it could be fixed, Stootsi and I came to an agreement. They would just send me another DVD recorder at no charge. They did that. Great deals, but 3 strikes in a row does not make the savings worth my time and effort."

"Good transaction. Good shipping and great product and quality. Excellent business so far."

"I ordered this on Feb. 5th. It did not arrive until Feb 18th. So, lesson learned. Cheap but it took FOREVER to arrive. Item shipped without outer box so easy theft target sitting on my porch. I don't think I will order from them again considering it took so long and was not shipped with an outer box or any protection from damage. "

"DO NOT SHOP HERE. The speakers that we ordered from Stootsi, listed as "repackaged," arrived quickly. However, the subwoofer was badly scuffed, one satellite speaker was SNAPPED IN HALF, and the volume controls don't work at all. Don't buy ANYTHING here unless you want to waste your money on broken, defective merchandise. What they get away with ought to be illegal. And good luck trying to contact any sort of customer service, as the invoice is about as bare-bones as it gets. Buyer beware this scam of a company."

"I ordered a used Xplorer Guitar Hero guitar from the stootsi store, but when it arrived, the strum bar and 2 of the fret buttons didn't work. I was expecting a huge hassle, but stootsi was extremely fast and courteous about the return, and provided me a prepaid UPS sticker to ship it back, and I received my refund very quickly. "

"purchased a game for a penny shipped. didn't expect much. it arrived, slowly, but eventually, but got what i ordered. can't really complain."

"Stootsi is a great place and I really appreciate the free music download for Christmas, will shop here again! Thanks!"

"Great price, fash shipping"

"I have used Stootsi a few times, and I am very happy with the site. They ship quickly, and the items are just what you'd expect from the description. The best part of the store is the price. If the item is what you are looking for that day, odds are the price is fantastic!"

"While the item that I ordered was an open box item that was unfortunately damaged, the problem did give me a chance to see how the no-hassle open box 14 day guarantee worked. As promised, it really has been no hassle.I advised sTooTsi of the problem, received instructions, and then a UPS shipping label for the return. I packaged up the item and sent it back via UPS at no charge. While I have not received the credit for the item yet, I can say that no one should be put off by trying open box items. They are priced right and except for the small inconvenience of returning the item, the transaction was a good one. I will shop with them again."

"A free download of Christmas music! Free is good! Must admit that I did not listen to the music. It's on the hard drive but it was November and just getting into the CHRISTMAS season. I will listen to it before 09 X-Mas:) Thanks, Stootsi!"

"Very upset, I ordered an S-Video Cable for my Playstation 3 made by Rocketfish. The order came in reasonable time but it was a Component cable instead. When I ask for an exchange for what I order, which really cost less than the cable I received I was told all they could do is refund the product. Then I could reorder it and hope I get the right one. "

"Awful seller. This particular item is attractively priced batteries. Some packages had been opened and subsequently taped shut. Some packages are about to expire. Previous and subsequent orders were full of errors and cancellations. Customer service is slow to respond, and no help at all. No RMA number or return shipping provided."