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Verified
5/5

2011-05-18

"This company sells some really good products I have bought two products from them and I don't have any complaints of the products I have got. I will continue to buy from them because they have some really good service and items thank you"

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Verified
4/5

2011-05-18

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Verified
5/5

2011-05-18

"I bought a refurbished laserjet from recoupIT off EBay a few years ago and really liked it,(still do, 3 years later) so I stayed on their mailing list. I needed a laptop for work so I bought a refurbished Thinkpad. I'm a field rep so I need a tough computer to ride on the front seat of my pickup truck - very nice to get it for 90% OFF the original $2,000! This one was set up a bit differently from the others they were offering at the same time (3Gb RAM!) and they inadvertently sent me the wrong one. Easy enough mistake...they do all look the same.

So I got to call customer service and they were great! They set up a prepaid RMA and had the correct computer out to me promptly.

Not having an owner's manual I had a problem getting the wireless to work and when CUSTOMER SERVICE CALLED ME TO FOLLOW UP they got a tech to answer my question the same day. (Ah-ha - the little hidden "on" switch under the front lip.) It was great, personal service, and friendly, courteous communication. They obviously take pride in their work and their products. AAA+

I always check recoupIT first when I need doodads and gadgets.
"

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Verified
5/5

2011-05-17

"absolutely amazing seller, not only was the item shipped fast, but it arrived as expected. their description was right on, and there was no need to question anything. Everything was explicitly stated and even when I had a problem with the power adapter, they sent another one to me promptly! a+ in my books and once I need anything electronical, I go to them!"

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Verified
5/5

2011-05-17

"Great products, fast shipping!"

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Verified
5/5

2011-05-17

"Ordered a refurbished Dell laptop from them a few months ago and could not be happier. Awesome laptop for the price! "

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Verified
5/5

2011-05-17

"Excellent Products, great packaging and s superb customer service ...."

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Verified
5/5

2011-05-17

"The desktop arrived in perfect condition. It was fast and better than I expected. I have ordered from recoupit a few times and will order in the future. "

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Verified
5/5

2011-05-17

"I bought a DELL Monitor from recoupIT. The monitor was cosmetically fine, but had a few dead pixels. recoupIT took the item back no questions, refunded my money, and even paid for return shipping.

I'd rate them 5 stars.
"

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Verified
5/5

2011-05-17

"I have used recoupIT for numerous purchases during the years and have always been satisfied with my items and the customer service. One item arrived damaged (shippers fault)and was promptly replaced. "

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Verified
5/5

2011-05-17

"The purchases I have made from RecoupIT were of great quality & outstanding in price! The numerous individuals I have referred were very pleased with their purchases as well. Some have been repeat customers and look to RecoupIT 1st for their electronic needs!"

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Verified
5/5

2011-05-17

"they are a fair and trustworthy vendor. we were very please with their method no f doing business.4"

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Verified
5/5

2011-05-17

"I have purchased about 10 computers from recoupIT over the past few years. Every machine has worked well. I did return one machine with no problem for full credit, as I didn't need it. Excellent products, great service. I highly recommend this company."

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Verified
5/5

2011-05-17

"I purchased a HP Compaq dc5100 PC - Pentium 4 3Ghz 512MB 40GB DVD XP from recoupIt thru ebay and I was very pleasantly surprised to see the quality of the item when it arrived. I use it every day and have had no troubles with the pc. It may be refurbished or rebuilt, whichever it was, it was done right and inspected prior to selling. Will most likely buy from again when the need arises."

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Verified
5/5

2011-05-17

"I love recoupIT. I thought for a second that I would have to return a laptop. However, I just didn't give it a few seconds to program. I called recoupIT, they walked me through the steps and it was fine. If I would've had to exchange, they had already sent me an email w/ a UPS shipping label just in case. Most simple transaction and satisfaction ever!!!"

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