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Product & services pricing
4.52/5
Chance of future purchase:
4.67/5
Shipping & packaging:
4.52/5
Customer service:
4.65/5
Return/Replacement policy:
4.55/5


5/5

2024-02-13

My order just arrived

"My order just arrived, I am so happy and excited. Q-depot Thank you"

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5/5

2023-12-13

Excellent client service

"Good experience purchasing with Q-depot, excellent service and quick response. We will definitely continue shopping with them thank you!
Sincerely.
M&E Beauty Enterprise LLC.
"


5/5

2023-11-30

Great experience

"Jay was easy to work with and a great communicator. Very happy with my experience."

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5/5

2023-11-03

Great!!

"The products arrived in good condition, and support was quick and responsive."

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5/5

2023-10-25

Great experience!

"Highly recommended for everyone who wants to buy quality Korean cosmetics! "

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1/5

2023-05-22

Don’t go for this company

"Just don’t go for this company. It is nightmare to order from this company.
Firstly, let me begin by saying that I am not someone who easily leaves negative reviews. However, my recent experience with your company has compelled me to ensure that everyone takes note before making any purchases.

To begin with, your requirement of a 50% deposit payment is already questionable. I made the payment via bank transfer, and to my surprise, your policy dictates that all banking charges, including those incurred by your own bank, are to be borne by the buyer. While I find this practice unreasonable, I reluctantly complied.

Moving on to the second issue, your website boasts a vast selection of over ten thousand products. However, it appears that you do not guarantee stock availability for any of them. As a result, customers are left waiting in anticipation. After waiting for two weeks, there is an 80% chance of receiving a notification from your company stating that the product I ordered is out of stock, prompting me to select an alternative. Frankly, I have already endured an excessive waiting period. I opted to cancel my order.

Now, if a cancellation is requested, you do provide a refund. However, all associated charges for processing the refund are passed on to the customer! I have never encountered such a business practice where customers bear the consequences of the company's errors. Your company seems to evade any responsibility. Moreover, if a customer disagrees with your policies, you refuse to issue a refund until they relent. When I expressed my concerns, your response was utterly dismissive, stating that I am overly argumentative and suggesting that I should review your company's policies myself. It's difficult for me to comprehend how a company like yours could have garnered so many positive reviews. They must surely be fabricated.

Such practices undermine trust and tarnish your reputation. As a result of my experience, I will not hesitate to warn others about the potential pitfalls of doing business with you.
"

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1/5

2022-09-05

The customer service is so bad!!!

"The customer service is so bad!!! NEVER "

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5/5

2022-07-22

Very Accommodating and organized!

"Im so happy that I chose Q-depot as my supplier for my small business, they were very patient and accomodating to every questions and inquiry. They update me very well so Im at ease that I will receive my orders correctly and in good condition. Im excited to receive my orders and will surely re-order soon!
- Kate of BeautyStandards
"

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4/5

2022-03-07

Excellent customer service!

"Excellent customer service; lots of products and brands to choose from; great flexibility to work with; immediate contact support; would be nice to have an estimate of the shipping fee (either sea or air freght mode) before having to pay "

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3/5

2022-01-17

Im excited for my order to arrive..

"Amazing deals on k-beauty products. Real good customer service. They were really patient with me and answered all my queries promptly. Payment is very detailed and is explained thoroughly with payment options for different currencies. I'm excited for my order to arrive soon! Highly recommend this! When you need to investigate someone for legal or personal reasons, detect infidelity, keep track of your kids and loved ones, recover stolen cryptocurrency or data, Mcrae Investigations can help. We have access to vast information, millions of records, proprietary tools, and unique methods. In addition, our 20 years of experience sets us apart from anyone else in the industry. We serve clients nationwide. Reach us today at mcraespy@outlook. com for a free consultation and learn more about how we can best serve you"

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5/5

2021-12-07

So far so good

"I just placed my first order with q depot and they were very responsive and helpful."

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5/5

2021-11-23

Professional Company and Excellent Service!

"Professional Company and Excellent Service!"

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5/5

2021-10-21

Fantastic service

"I finally received my goods dispatched by Qdepot and everything was well packed well. Packaging was excellent, no broken items. I am very happy with their service so going to order again soon."

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5/5

2021-10-19

Efficient and Prompt

"Very smooth transaction and order process with Q-depot. All the steps to downloading order form are easy to follow."

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4/5

2021-09-14

Goods

"There are many products to choose ,Easy to Order."

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