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Verified
5/5

2004-08-13

"PCRightNow has incredible prices! I have not found some of their products anywhere. I was very pleased with how fast their answered my questions on line and with their fantastic next-day shipping. The packaging was superb also, well padded and in the original manufacturer unopened box. They acknoledged receipt of my e-mails, order received, order sent and even wrote to ask if I had received the shipment. WOW! It was like going to a neighborhood store where you relate to everyone except with the power of technology at your fingertips. I have not had much luck with online shopping, but this company really changed my mind. I would rate them as the Best of the Best!"

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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
Being easy to reach
Being trustworthy
Being knowledgeable
Resolving problems
Making decisions on their own
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-08-13

"Always a great value. Good product at a great price. Above average shipping."

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Verified
5/5

2004-08-07

"This company is great. I ordered several small items, 24 total, and they shipped the next day. They got delivered within 2 days. They also sent prompt email confirmation and SHIPPING UPDATES (not just a shipping notification, but they sent emails regarding the whereabouts of my package). I will definitely buy from them again. Low prices, fast shipping. Definitely recommend."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
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Making decisions on their own
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Overall web site
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Verified
5/5

2004-08-04

"Yea, I ordered a computer and it was at the house two days later. Kinda freaky in a way. Works great!"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Being knowledgeable
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Resolving problems
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Being trustworthy
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Being easy to reach
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Making decisions on their own
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Web site being easy to use

Verified
5/5

2004-07-29

"PcRightnow is very responsive in terms of product delivery and customer support
Im lucky that I did my first online bussines with them
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
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Is committed to quality products and services

Verified
5/5

2004-07-02

"PCRightNow is an AWESOME company to do business with. We ordered Sunday night and it was at our door Tuesday morning...our payment hadn't even cleared yet! WOW! We couldn't be happier with the Demon computer we had custom made from them. What organization and incredible precision! We can't say enough good things about these remarkable people! We would DEFINITELY do business with them again! Excellent communication and incredibly fast!!!!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being trustworthy
Resolving problems
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Making decisions on their own
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Being knowledgeable
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Web site being easy to use

Verified
5/5

2004-06-18

"PCRIGHTNOW is an excellent seller of computers, parts, accessories and peripherals with whom I have done business occasionally during the past two years. I have been very satisfied by their merchandise, communications, online illustrated catalog, item information, conscientious customer-oriented services, fast shipping and timely shipping notification. "

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Verified
5/5

2004-03-31

"My second order from pcrightnow, and both have been extremely satisfactory in every way.

E-mail notification of every portion of your order is outstanding (order verification, items shipped, tracking info, tracking update, and finally items delivered), and Bill had DHL delivery to me 2 days after I ordered (on a Sunday, no less), from FL to TX. Great!!

Keep up with this kind of service, and PCRightNow will soon be one of my favorite online retailers!!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
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Overall technical support
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Being easy to reach
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Being knowledgeable
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Being trustworthy
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Resolving problems
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Making decisions on their own
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Overall web site
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Verified
5/5

2004-03-12

"I didn't use yahoo or ebay to purchase this product. I found you thru
google and just went with that.
I am very happy with the new computer. I should say my son is...it is
his birthday present. He had been using one of my old dinosaur 500 mhz
for a couple of years and when the power supply went out, I decided he
needed something newer. He spent last night putting it together and he
just loves it!! Thank you so much for making his day.
Sincerely, Shawna R. Holder
"

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Verified
1/5

2004-02-09

"Did not receive all of my order and everything in the box was scattered everywhere without the wrapping. Tried to contact by telephone but of course no way to get to them...sent email and of course no reponse...has happened to several of my orders and my friends order...blamed on packing company...don't know what the problem is but no way to talk to people and lack of communications make a unhappy camper."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Resolving problems
Making decisions on their own
Being easy to reach
Being trustworthy
Being knowledgeable
N/A
Overall customer service
Customer service being knowledgeable
N/A
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
N/A
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2004-01-19

"This is my second order from PcRightNow (formerly BillSystem) in two years. Communication by the seller is excellent and so is customer service. Shipping is fair and reasonable and products are great. I give this seller my highest rating."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2003-12-29

"I have purchased components from this vendor at least 4 or 5 times for myself and for my friends and clients and the prices, service and support have always been top notch.
"

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Overall quality of the company
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Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free

Verified
5/5

2003-12-22

"Very fast shipping! Very wonderful products! Very professional attitude! Will reccomend you to anyone who needs computers or parts!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2003-12-04

"low prices,good products,fast shipping,excellant service,products work excellant."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2003-11-04

"nice doing business with you fast shipping recommend highly A+A+A+A+A+A+AAAAAAAAAAAAA "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall web site
Web site being easy to use
Speed of web site
Web site reliability