"This company is very irresponsible, and their customer service reps are rude. They are quick to accept your money, but never follow up if they don't have your part. I ordered LTN121W3-L01 Laptop LCD Display Panel, and I paid for a higher price for a compatible part that doesn't even fit. It took them 3 weeks because the customer rep didn't where is the part or if they have it. My advise to you is DON'T BUY ANYTHING FROM THEM!!!"

"RIP OFF. Papatek sent me a bent keyboard and they won't replace it unless I pay the shipping back to them. They'll probably send the same one back. Don't do business with these people or Sunvalleytek either."

"I ordered a 14.8V battery from the merchant and they sent an 11.1V. When I contacted the merchant they wished to give me a $12 refund on an unopened $50 part, I just finished the dispute of the charge with the credit card company and will await the outcome, I will see it resolved by taking the money back and writing reviews on the poor service that I would not wish on any one."

"Completely FAILED transaction and refund needed to be asked for multiple time - still not resolved - Keyboard for computer NOT IN STOCK - no indication of this when ordered. Order went into "processing" mode for days. I had to call another company "sun valley tech" to find out it was never in stock and ask for a refund... Well that did not work either. no money back in my paypal a week later.

I opened a Paypal dispute case while waiting for them to answer - and then they come back 5 minutes later and blame my dispute case on the delay!!!

The lady then says "I have made sure it is done now".

Losers
"

"Ordered dog training collars. They arrived very promptly. They are excellent quality and much better than units costing more than twice as much. A very pleasant shopping experience."

"I purchased a laptop keyboard from e-shoponline on Ebay. I waited two weeks for delivery. The keyboard didn't fit the laptop. Attempted to converse via email, but they were being evasive and deliberately causing delay (a pattern with Asian companies). After another week I opened a case with Ebay. During the process e-shoponline advised me that their return address was Sunvalleytek in California. I found a replacement keyboard that fit my laptop on Sunvalleytek.com but was told that it was out of stock. So I found another on Papatek.com, but as I was paying through Paypal, I was informed that my payment was going to Sunvalleytek. Sunvalleytek.com's rating at Resellerratings is not as shining as Papatek's. e-shoponline did refund my money and didn't require me to send the keyboard back. I just want to let people know that they are not dealing with a small friendly store, but a mega-clearing house with many names. "

"simply a perfect transaction. I placed my first order from them on Friday, 5th of Feb. for a keyboard for my Toshiba Laptop, I was however skeptical being that i had never ordered from them nor could i find any info on them, good or bad. On Tuesday, 9th Feb, I received my keyboard. I was packaged perfectly in an un-opened OEM box and sealed from the factory. After install it feels like a brand new computer, works perfectly and has a wonderful feel. I would order from them again without hesitation. Thanks Papatek!!"