"I have to admit I was a little concerned about ordering from this company, only because the price was so much better, that I worried I was not going to get the same shoe that I saw in a retail store for much more. But my order was delivered much quicker than expected, and it was the same exact shoe at a great savings! I have told many other people about this site, and would have no concerns ordering again!!"
"I loved my jacket!! the size was perfect"
"i bought the north face jacket with low price. my daughter loved it."
"Their deals are very competitive. "
"I have buy a patagonia pant. I always find what I am looking for at a great price!"
"o2gearshop.com is an excellent gear retailer. They cary gear from my favorite brands and always have great prices. Customer service is superb, quick free shipping and easy return or exchange if necessary. I highly recommend them to other adventurers!"
"I had a very positive experience shopping with o2gearshop and would recommend them. Ordering was easy, shipping was fast and order was just as I expected!"
"These guys have been awesome to deal with...great equipment at a great price. So far I've bought new ski, boots, and ski jackets and love them all. Couldn't be a happier customer!"
"Very pleased with the quality, prompt delivery, and sales support.
I've recommended this site to all my friends"
"The product I received was exactly what I wanted. The pricing was very reasonable as well as the shipping time. I would definitely order from again. The only thing I didn't like is that many of the colors that were shown were not available. I would like more option in the future for colors."
"I wandered into this site a few months ago when I was looking for some gear for a ski trip. I've been back several times since then getting a jacket, pants, and a helmet. Their interface and all that is pretty standard for a little web store but I have consistently gotten smooth transactions with them and quality products. Ultimately, the prices have been good too or else I wouldn't have shopped there at all. Now they are my go-to for discounted cold weather gear and I compare others to o2's prices."
"Easy transaction, quick shipping, very affordable compared to other websites. Would highly recommend buying from this site to all my friends/family."
"Great prices
Great selection
Great service
what's not to like"
"My daughter "had to have" a North Face for her birthday. Of course, the sale at the mall were out of her size. o2gearshop was the only site I found with prices comparable to the store sale prices. Boy, am I happy I took the chance on this purchase. Easy to order, got exactly what my daughter was looking for. No shipping delay either.
"
"The great prices grabbed me an I ordered a rain jacket to take on a trip to Iceland. Ten days later, with my trip approaching, still no jacket had arrived. The woman at customer service I spoke to on the phone was your classic zombie, "I don't know anything about it, it should be there soon". I asked her to cancel the order as I did not want the package sitting outside my home while I was in Iceland. She said she could not do that. I called UPS to see what the problem was, and they told me that per the request of the vendor, they delivered the package to a local post office, that would then deliver it to me at their convenience. Probably a cost saving measure for 02Gear, but a huge disappointment for me.
3/22/2013 In response to your response below, my frustration was with the Zombie on the phone. I also asked her why the tracking information stated UPS began the delivery, and then dropped the package off at a local post office several days later instead of my at my home. She told me I might need to go to the post office and pick it up. I was stunned that my "free delivery" now might involve a multi-destination walk, as I live in downtown Manhattan, and there are several local post offices. It was then that I attempted to cancel the order, and re-ordered the same item from REI. It was on the 9th business day after I placed the order, and after the tracking information indicated the package had been at a local post office for 8 days total (9/24-10/1), that the o2Gear packsage arrived and was refused."