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5/5

2002-08-02

"Hmmm. What can i say? I think this company is swell in the way they do business. I had no problems or hassles, though i did bug them with calls. I'm the type to always wonder about how my order is going and whether or not my product is worth the money im paying. These guys took care of me though. Very friendly, very nice. I think i was a bit annoying to them, but they didn't show it. that's what impressed me, along with their friendly service. Their patient and helpful with customers and they sure as heck know how to please a customer.
As for my product, i ordered a 17 inch CTX LCD screen, and like anyone else, i want my product working and something that will last for a long time. I've had it for about 2 weeks now and there hasnt been any problems. The monitor is a very nice monitor and very clear pitch i must admit. They sold me something that passed my expectation for an LCD monitor. Shipping-wise, they did a great job, i have no complaints. Product-wise, im quite imperssed. Price-wise, i am amazed at how cheap things are. I would definitely recommend this store and would buy from them again if i need computer parts.
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5/5

2002-07-31

"I bought 2 HP DVD Burners along with 2 aluminum server cases. The shipping rate was low and inexpensive for what i had ordered. I got my products promptly without any problems just as they promised. I am amazed at there service and prices, about 30% cheaper than Fry's for what i bought. I dont see what other people are complaining about, but from the impression i got, they run an oustanding store and i would recommend this store to anyone and everyone. My opinion is that they are very reliable and i will be buying my products from them from now on."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2002-07-31

"I ordered parts to build a new PC from this place and outpost.com, purchased a motherboard and a monitor here for a relatively low price. The things I ordered from nmicropc arrived at my home earlier that I expected, took about 4 days on ground from California to my place. And the monitor was really cheap. I saved aprox. $70 compare to the retail store in my area… overall good purchase... I will shop with them again."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being knowledgeable
Being trustworthy
Resolving problems
Making decisions on their own
Being easy to reach
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

4/5

2002-07-31

"I bought a motherboard with those guys with 3-Day shipping, the Package arrived one day late, which is acceptable, since they are the only one who got the newest P4T533 for a low price.
/ Average service / newest product / low prices...
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5/5

2002-07-31

"Excellent company. Fast shipping and Great prices. I have ordered dozens of items from them, and only one time I have had a shipping problem. It wasn’t their fault; UPS lost one of my packages. I called these guys and they send me a replacement right after they confirm with UPS. I got my pc parts on time for my customer.

They have some of the best prices on the net. I'd happily pay a couple dollars more for something from them as I know I'll get it on time and no hassle.

Just received my last order yesterday, they changed to Fedex for shipping which is a great new. Definitely I would stay with nMicroPc.com!
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5/5

2002-07-17

"I purchased two sticks of Samsung 512MB PC2700 333MHz memory from them. I had no problems except for the UPS delivery.

They shipped it promptly but UPS on the other hand took forever to give it to me with 3-Day. I don't blame this company, but I blame UPS.

I would buy from them again.

Some people have bad experiences with this company, but I did not.
"

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Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

1/5

2002-07-16

"I will never EVER again order form this place. I ordered an epox 8kha+. I had it for 1 week, it was bad. It took me about 2 weeks to get a RMA# from them, I had to call them to get one, and they spoke very poor english, and kept putting me on hold. I was on hold and someone else would pick up and put me back on hold. That happend like 4 times each call. I had to call them about 10 times to get my friggin rma and board. I told them that I was moving, and they said no problem. They told me I would have it by the end of januaray, which I did not. I called and emailed them almost daily, and got the same run-around each time about how it was shipped out and I shoudl have had it. They would not give me a tracking number, until I finally wigg'd out and told them either they give me a board and send it to my new address, or I want my money back.(My old address was my moms house, and it NEVER arrived there). Finally after about 2.5 months at least for a RMA on a board, I finally get it. They need to learn how to speak english, and talk louder when they talk. This was my first and last time with these ignorant people. It could have been better by far...."

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1/5

2002-07-06

"contacted nmicropc by phone twice, and was lied to both times. Bought a motherboard, and was told it did not have LAN. (First phone lie.) Was told I would only be charged $104.00 for the part. Charged me $115.00 (Second phone lie.) Have contacted the BBB, and so far they are no help at all. I have contacted nmicropc by email, and they will not reply. Would not recommend to my worst enemy. Avoid them like the plague!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being trustworthy
Being knowledgeable
Being easy to reach
Resolving problems
Making decisions on their own
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2002-06-28

"Ordered Maxtor 80Gb HD 'Retail Box' in the afternoon of June 21 and it arrived as stated on June 27 via UPS. A tracking number was given to follow. Previous reviews were "so-so" but they had what I wanted at the lowest price. They came through wonderfully and I would order from them again."

Detailed Review Benchmark + -
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Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
N/A

4/5

2002-06-14

"Their customer support is very very friendly, and their shipment are very nicely packaged. Overall I am quite satisfied with my order."

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1/5

2002-06-12

"Avoid ordering from this place. I ordered an important item which I needed ASAP and it takes them 4 days to process the order. It seems that they are not very well organize"

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4/5

2002-05-24

"This is great company, I ordered asus motherboard (p4s533), it was arrived quickly and the motherboard put in big box with a lot foam protection. It was cheapest price by the time I ordered. Would recommended for everybody, will buy from them again."

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