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Product & services pricing
1.25/5
Chance of future purchase:
2.92/5
Shipping & packaging:
1.67/5
Customer service:
4.25/5
Return/Replacement policy:
3.00/5


Verified
2/5

2024-06-03

All things good

"Was lured in from an Ad on Instagram. Pleased to see that I did not fall for cheap bait. The website was quality and the experience to find the perfect product was fantastic. Great store. "


Verified
2/5

2024-05-24

Slow replies and 404s

"I tried getting information from the CS team via their chat feature. I waited 13 minutes before anyone even acknowledged me on the site. Then after waiting they directed me to a page that had an error on it, like 404 or something. I was very frustrated because of lack of caring and then the technical issues."

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Verified
1/5

2024-05-23

Perfect

"I did my research when looking into finding the perfect jacket and was shocked to see everything fall in line for MyFashionOutlet. The selection was outstanding and prices were competitive. Reviews from other customers on the product pages helped seal the deal for my purchase. Well done!"

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Verified myfashionoutlet_newyork Shopper
Verified
1/5

2024-05-23

So Happy!

"I had been looking at several websites and came across this one after looking at reviews on online. I reviewed every category and had so many options had to narrow my selection down. All reviews were fabulous and the pics I was able to see the shirts look just like the advertising of their product. So excited to see what mine will look like as well."

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Verified
1/5

2024-05-23

Nostalgia

"I love shopping online with MyFashionOutlet. It takes me back to when I used to visit their store as a kid. Brings out emotions and feelings knowing I am shopping with a trustworthy brand that was built from scratch. "

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Verified
2/5

2024-05-07

Dissappointed by shipping process

"The shipping cost was much higher than I expected and it took over 6 days to arrive even though I paid for 3 day shipping. Dissapointed."


Verified
1/5

2024-05-04

Pretty Good

"The live chat on site made this buying experience very straightforward. After having some issues finding the right coat, the service team via the chat helped me find exactly what I needed. Only issue was I was charged for shipping even though I met the threshold for free shipping. Again, the customer service team came through and fixed the issue. "


Verified
2/5

2024-05-01

Great

"Would buy again..for sure. Nicely done!"


Verified
2/5

2024-04-07

where are my socks?

"Ordered some socks 6 days ago and they have not even shipped yet. Definitely don’t plan on buying anything from them for a specific event with a time crunch."

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Verified
1/5

2024-04-06

Better than all the other shops

"The best service compared to all other shops. The goods correspond to the description and quality. Excellent store, I recommend buying goods in from their website and store! Perfect communication with technical staff when I have questions or concerns also. "

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Verified
2/5

2024-03-26

Shipping needs work

"The cost of shipping was a bit on the high side. Interesting to see this because of how the world works online these days with some many merchants offering free shipping. The processing time for orders to be shipped is also something that needs works. Took almost 9 days for me to receive my order. "

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Verified
1/5

2024-02-13

Not Mobile Friendly

"Website could do with an upgrade to be mobile user friendly. The buying experience is nearly impossible to get the purchase completed. Prices are great, but please update the mobile site. "

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Verified
2/5

2024-02-10

Excellent Service

"Jessica, the customer service rep I spoke with, was fantastic. She helped me find exactly what I was looking for and made the process as smooth as possible. She even was able to locate me a discount code for the product I was looking at. Highly recommend. "

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Verified
2/5

2024-02-03

Bittersweet Experience

"I had a bittersweet experience. The shipment was fast and the condition of the package was very good, but I had the problem with the product. It came damaged so I notifyed customer service of the incident and they said they would send me a new one. As I still do not have it and I do not know if it will come again defective, or not."


Verified
2/5

2024-02-02

Not great, but better than the rest.

"Love the search functionality and how intuitive the sight is laid out. Its like you start at the head, pick a hat and then flow through the site all the way to footwear and check out. Like having a virtual butler picking out my outfits. The only thing that got a little glitchy was checkout. I have used the site many times but for some reason it didn't remember me this time and I had to create a whole new account. "

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