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Product & services pricing
2.50/5
Chance of future purchase:
2.50/5
Shipping & packaging:
0.00/5
Customer service:
2.50/5
Return/Replacement policy:
3.75/5

Verified
4/5

2024-03-31

Repeat Customer

"I frequent the MyFashionOutlet site to see what is new and trending. However, this most recent experience was met with some issues. Took a few times to get my account unlocked so I could make a purchase. Not sure if this was a bad day for their site or what. Usually no issues like this. Once those issues were resolved everything was normal and I was able to make my purchases without any issues!"

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Verified
4/5

2024-03-31

Shipping not so great

"It took a little under three weeks after ordering to ship to the US and the whole time I was not able to track the package at all so I wasn’t sure if it was going to come for sure. It wasn’t packaged the best but it made it. Luckily the items I ordered were what they said they were."

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Verified
4/5

2024-03-16

Dissappointed by shipping process

"The shipping cost was much higher than I expected and it took over 6 days to arrive even though I paid for 3 day shipping. Dissapointed."

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Verified
4/5

2024-02-28

Nostalgia

"I love shopping online with MyFashionOutlet. It takes me back to when I used to visit their store as a kid. Brings out emotions and feelings knowing I am shopping with a trustworthy brand that was built from scratch. "

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Verified
5/5

2024-02-18

Not a great experience

"I had multiple issues placing an order and was forced to reach out to their customer service team which was non existent. Took almost 4 days to hear back from them. Prices and product selection "


Verified
4/5

2024-02-06

Good Experiences but Wish there was more rewards

"We need more sale items, items are a little pricey. Every experience I’ve had with MyFashionOutlet has been nothing but beyond the best however its starting to feel like their prices are increasing and as a loyal customer, I'd love to see some time of rewards program so I can continue to shop here."


Verified
5/5

2023-12-12

AMAZING

"I had been eyeing a dress for a long time and when I saw a 10% off coupon come up I couldn't resist! I had a question and the representative helped me immediately. I love they made the buying experience so smooth and comfortable. Especially for someone who doesnt like to shop online! This was great. "

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Verified
5/5

2023-11-26

Long Order Processing

"After placing my order before noon in the middle of the week, I was expecting my order to process and ship same or next day. That was far from the case. It took over 4 days before my order was even packaged and a shipping label was created. All other aspects were great but took to long to even box up the items. "

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Verified
5/5

2023-10-30

Shipping needs work

"The cost of shipping was a bit on the high side. Interesting to see this because of how the world works online these days with some many merchants offering free shipping. The processing time for orders to be shipped is also something that needs works. Took almost 9 days for me to receive my order. "


Verified
4/5

2023-10-02

Improve Customer Service

"Customer service was something to be desired as it was tough to get in contact with their team as I needed help placing the order. Other than that the overall experience was fine and product selection was fantastic. "


Verified
2/5

2023-09-25

My fault, Your corection.

"So, I am a little stupid sometimes and clicked the wrong size when I was placing my order. My fault entirely. When I called Customer Service they immediatley issued a return label, with FREE SHIPPING and simultaneously took a new order for the right size and got it shipped out ASAP! Holy Cow, talk about service! Now that is exactly how it should work!"

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Verified
4/5

2023-09-03

So Happy!

"I had been looking at several websites and came across this one after looking at reviews on online. I reviewed every category and had so many options had to narrow my selection down. All reviews were fabulous and the pics I was able to see the shirts look just like the advertising of their product. So excited to see what mine will look like as well."


Verified
1/5

2023-08-28

Nice website long wait for orders

"Products are good. Just quite expensive for the wait time. I also found a lot of their products on another site for less than half the price and the same amount of wait time. I only order here if I can't find the product somewhere else."

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Verified
4/5

2023-08-21

Decent for my needs

"So I could not pass up the opportunity to use the coupon I got in the mail. Went to the site, wasn't really looking for anyting special but the search functionality was totally cool! It gave me some filter options I didn't think of and Bing, Bang, Boom I found something I didn't even know I wanted until it popped up on my screen. So, I had no needs when I got there but the end result was decent."

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Verified
2/5

2023-08-11

Customer service fails to follow instructions

"I asked for my order to be shipped in cardboard boxing for multiple orders in the notes, and they failed to follow instructions. They're plastic boxes dent every time and ruins my items, why give the option of notes if they're not going to listen to their customers?"

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