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4/5

2021-02-10

My third order

"It's my third order with them. Never had any problems. Only delivery time is a bit longer than advertised. (Almost 4 weeks). The battery itself last 2 to 3 years with intensive use. Also customer care is good and reliable. Thank you "

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1/5

2020-10-13

“AVOID - Goods not delivered; promised refund not received - now not replying”

"Placed an order and made payment, to then find Laptop parts shop could not deliver.
They promised to cancel and refund payment asap - that was 14th August.
6 chases - message, email, and via their website/online account - and they are neither replying or processing refund
Bank and paypal now both involved to get money back
"

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5/5

2019-09-30

Very pleased with the service.

"Ordered a battery for my laptop and it arrived here in Portugal in four working days by GLS. The packaging was very good and the battery is brand new. It's was 60% charged and when the charge finished i had about the same battery time (maybe a little bit more) compared with the original battery that came with my laptop. Before ordering i sent an email that was promptly answered asking about the country where the battery would be sent from (there was stock in europe and it was sent from Hamburg/Germany). Overall it was a great experience. "

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1/5

2018-02-20

Your are hereby warned!

"1 week later and my order is still "processing". The contact mobile is dead. The address (in Solihul) does not exist! HSBC inform me that that the vendor (call it that!) is from HK. Deceitful!"


1/5

2016-12-02

Terrible, borderline fraudulent

"With the dutch website the company tries to appear dutch, which it isn't. All tough, when you look at the website that is not a big surprise. But it is only comfirmed after you have placed an order that the company is actually Chinese. The problem with this is that they run a dutch webshop but they don't actually give a damn about the dutch laws.

The battery I ordered didn't fit my laptop. After contacting NLaccu they blamed me for not being carefull while ordering. However, they state the battery is made for my laptop model and I also gave them my specific laptop model so they could verify. Also, they claim the batteries they sell are new. The battery I received didn't look anything like new. There were scratches on the battery and stickers which you probably wouldn't find on a new battery. At least I don't expect Dell to put a sticker on their products that covers their entire logo. Frankly, the battery looked refurbished to me.

Customer service told me I could return the battery and I would get a refund. However, it would cost me around 25 euro's to ship the battery back which they weren't willing to refund. Under dutch law they have to pay for these costs as well since the product doesn't conform to what they offer on their website. Confronting customer service with this didn't help, they kept saying it was my fault and they really sell new batteries (even tough they really don't look like it!).

In the end I managed to get a full refund through PayPal, but it was quite a hassle.
"

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4/5

2016-11-24

Battery arrived

"The battery I ordered arrive, albeit very delayed, but they say it was caused mostly due to strict customs inspections.

My previous review was quite harsh, admittedly, but they've been helpful all along the way so I owe them a good review for being patient with me and getting my battery delivered. I have yet to test it, but I trust it will work well as a replacement for my current dead battery.

Thank you for the delivery. For future orders, I will definitely ask them to use the fastest shipping method possible, even if it costs extra. I will amend this review again once I'm done testing the battery.
"

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Verified
4/5

2015-12-05

"The batteries where delivered in Time. They are functioning well. A Little bit unclear have been the E-Mails to pick up the goods, without mentioning a address ... Finally they arrived with the post.
Allover: Good Work.
Communications: too unspecified.

Thanks Rolf
"

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Verified
5/5

2015-11-23

"Very good Service, they also ask for more information if there are more the one version available.
I Was skeptical in the beginning, but its a very good shop.

"

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Verified
5/5

2015-11-20

"Everything went like I had forseen and everything that has transpired has done so according to my design. Uoh.. I fear the shield generateor will be quite operational, when your friends arrive!"

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Verified
5/5

2015-11-18

"Quick, no fuss delivery of a new laptop battery at a good price. Recommended!"

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Verified
4/5

2015-11-17

"Alles estens, der Ware ist einwandfrei, ich würde jederzeit wieder dort bestellen."

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Verified
5/5

2015-11-17

"I only can say, that it was a great order process. The price is realy good and the shipment very fast for a product from a foreign country.
The next battery I need, I will buy it on laptop-parts-shop.com.

Thanks for all. Great Job.
Greetings from Munich
"

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Verified
5/5

2015-11-14

"Tout s'est très bien passé. Merci !
Everything went perfect. I definitely recommend Laptop-Parts-Shop.
As soon as I ordered a new battery I received an email from their customers service. They requested me to send them pictures of my current battery so they make sure to ship the correct one.
In deed, two weeks later I received my new battery, exactly the same as my original one. I am glad to be able to run my laptop for several hours with no charger like in the old days. Thanks!
Greetings from France.
"

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Verified
5/5

2015-10-19

"La batteria acquistata corrispondeva all'ordine effettuato e funzionava regolarmente. La spedizione dalla Cina in Italia è stata discretamente veloce e senza problemi. La ditta prima della spedizione ha richiesto di verificare attentamente le caratteristiche della batteria per non avere incompatibilità. Mi ritengo pienamente soddisfatto."

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Verified
5/5

2015-10-16

"J'ai souhaité attendre quelques semaines et tester la batterie avant de donner mon avis. En résumé: service commercial avenant, livraison très rapide par Fedex, batterie d'origine qui tient la charge comme la première. Merci à toute l'équipe.
I wanted to wait a few weeks and test the battery before giving my opinion. In summary: according commercial service, very fast delivery by Fedex, original battery that holds a charge like the first. Thank you to the team.
"

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