ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


Verified
3/5

2015-07-24

"Update. Got a refund. Was mad, not so much anymore"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2014-11-14

"They sold those battery with very poor quality. I charged once, and the battery is dead forever. It is totally a garbage. When I asked for a refund or replacement, they just put kind words and RMA solution to fool you. NEVER EVER to buy their product anymore. This company should leave the market. It is just a poison of other honest business. I am so disappointed. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2014-10-07

"Don't. Just don't. I ordered a battery for a fairly high price that was advertised as a match for the voltage and current of my OEM battery. They sent a lower voltage and current battery instead. It runs my laptop but not for as many hours as the OEM battery. When I complained, they only offered me a partial refund and wouldn't give me an RMA to return because it fits the laptop. I could have opened a dispute with PayPal but I decided a partial quick refund was easier than risking a lengthy dispute process. To add insult to injury shipping took almost three weeks because the battery got stuck in customs. The ONLY thing they did right was to provide a tracking number so I could follow my battery's three-week journey, and answer emails promptly."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2014-04-18

"Ordered an HP laptop battery 12/4/2014 didn't know they were based in china. Very surprised it arrived within 4 days. I hadn't read the reviews before so when i did i was very concerned but all is well battery was excellent value fits perfect in my lap top and lasts great. I would consider using lap-top-battery shop again in the future. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-01-15

"Fantastic!!! They have been both really kind and competent in asking me the details of my old battery to be sure that what I've ordered could fit my laptop... and they offered to me a more powerful battery at the same price!!!
And now that I've got the battery, it is also better than what I supposed to receive
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2013-09-11

"DO NOT BUY FROM THIS COMPANY THEY ARE GOING TO RIP YOU OFF!!!!
the battery I bought was rubbish and nearly set on fire! you can not send it back through the normal mail service as the item is deemed to be unsafe the courier service wants twice as much as the battery is worth to send it.The shop replies in broken english in a true fob off fashion you just will not get any joy from them they are a fraud company with a terrible business manor BE WARNED !!!!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2013-06-21

"Battery did not work. Had to go through many hoops to return it such as photographing it and my existing battery, photographing return package and customs form. The kept insisting they would replace it which they did but I asked them to give me a refund as by then I had to go to a computer firm. Only through PayPal did I get my purchase price back but not the £7.20 that I had to pay to return it."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2013-01-12

"Please don't use this company as they are awfull from start to finish for processing refunds and sent me a faulty battery which does not work. Dont be misleaded they are not UK or EU compliant and although they use photos of genuine branded parts you will not receive the original but a chinese knock off, they are based in Hong Kong and not the UK although they use a UK website and pretend to use Royal Mail which they do not. Keep away from this company, UK Trading Standards and the Police should investigate them for scamming money and not following UK consumer rules."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2012-08-23

"HORRIFIC! I ordered a battery for my Gateway. The battery did not fit - they sent the wrong one. I asked for a replacement within a week of receiving the wrong battery and three weeks later they are still refusing to replace or refund. They now are saying that they will only refund if another US customer happens to need the battery that they shipped to me (and that I ship it directly to that customer). HORRIBLE COMPANY. HORRIBLE SERVICE."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-08-10

"After reading reviews on this site I ordered a replacement battery for my Compal NBLB3 barebones. It shipped within two days and arrived (in California, USA) later the same week despite shipping from China. The battery is in good condition with over 90% of advertised capacity, so it wasn't sitting on a shelf long enough to decay. I was hesitant the first time, not being familiar with the store, but I'd recommend and buy a replacement laptop battery from here again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-06-20

"I ordered a double-capacity battery for my Acer Aspire 5532. Very easy ordering process, fast response and very fast shipping. Packaging was perfect; my only concern was with the part itself, which required a bit of filing of the plastic electrode guides to make it fit. Apart from that the product functions just fine. If I ever need another laptop battery, I know who to check first!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-06-11

"laptop-batery-shop:
Customer service was attentive and conscientious in my case. The order page was broken for my battery; they noticed this and emailed me at the address I'd given. They fixed the page and let me know when it was back up. They responded promptly regarding another question I had. Decent product; excellent support.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-04-17

"I ordered a battery for my m17x, and even though it was shipped from overseas, it was here with-in a week's time. The battery works great which makes me very impressed with this business. Needless to say, I'll be coming back here in the future as the need arises."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-03-30

"On November 2010, I purchased 3 Batteries for Dell D520 and 1 ASUS battery from battery-shop.org, I was worry about not receiving the batteries the good thing in my mind that I've paid via Paypay so i was about to wait for 30 days then I would report to them to get my money back, after less than a 3 weeks (International Shipping), I've received a call from my local post office that there is a package for me!!!

I've received all the Batteries and it was better than what i've expected, and now i used the same site again to purchase more Batteries.

Good Service is being provided and I'll always deal with them as long as they provide the good price and Quality.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-01-13

"I actually purchased two extended laptop batteries from Laptop-batter-shop. I ordered them right before Christmas and hoped they would get here before the holiday. They did. It has not been 3 weeks and the extended batteries are working great. It is nice to have a mobile laptop again and not have to keep it plugged in ever time we need to use them. Thanks "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A