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Verified
1/5

2014-12-17

"I used to order material from iPrint all the time. They were reasonably priced, efficient, and reliable. But it's been about two years since I needed any printing work. So, naturally, I thought I'd turn to iPrint.

Awful. Absolute, unmitigated horror story from beginning to end. I will never, ever do business with iPrint again and you would be well-advised to steer waaaay clear of these bozos, too. First, they deleted my business card design from a couple of years ago and said they no longer had the "rights" to the card image or the font used. I had to start from scratch. Their design tool was balky from the get-go. When I finally did manage to save my design, it came up as completely grayed out when I tried to place my order. The online chat function, once I finally got it to work, resulted in a customer "service" rep recommending I download Internet Explorer to finish my order rather than using Chrome, as I had been doing. I'm an idiot, because I did as she suggested. I was in a hurry to get these, so I paid for expedited handling and shipping.

Six days later, the cards came. They were truly, unrelentingly awful. What they sent is a badly faded version of the digital "proof" they replied with when I contacted them to complain. The blue coloring of the background is much, much lighter than it appears to be on the computer screen. Each letter appears to have been printed in gray rather than black, and the smallest letters are surrounded by white halos.

They are, in a word, crap.

I expressed my outrage. iPrint's response? They would refund 30% of my sub-total. No refund for the expedited shipping. No offer of a discount on a future order. No offer to replace the defective order with a better quality order. Nothing. Zip. Nada.

Never again, iPrint. You have just sealed the deal for VistaPrint as my primary printed goods supplier.
"

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Verified
5/5

2005-04-02

"I ordered a couple of self-inking stamps from them. As soon as they were made, they promptly shipped them out to me. I got my stamps in about a week, or so. Great prices, too! "

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