ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

4/5

2018-11-30

Good Service

"A colleague told about iEagle. Taking his word I booked tickets through. But I had to reschedule our trip because our child had undergo a surgery. Sanjay from customer support was very patient with us for our ticket change. He was very kind and considerate of our situation and helped us re-issue the tickets to a different date with best rates possible. He did not rush and answered all our doubts calmly. We were amazed by such a great service and would be booking all our future tickets with them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-11-19

very helpful

"I'm extremely happy with iEagle.com services. We all know that once the ticket has been issues to customer getting any kind of name change is needle in a haystack. Few months ago, when my wife became a US citizen, she had to change her name legally. Before all this happened, I bought a ticket way back in April 2018 for us to travel to India via Qatar Airway.I called up Qatar Airway and told them my predicament but they were not of any help. Then finally iEagle employee Sonu handled my case and got the issue resolved in less than 24 hours. What is impressive that he kept me loop and constantly informed about all the details through phone calls and emails. Thank iEagle and Sonu, I couldn't have asked for more."


5/5

2018-10-23

Best Fares

"After months slogging, I finally decided to pack my bag and leave for a vacation. While I had all the time in the world to explore every nook and corner of the world, my pockets are not that padded. And I know air travel far is going to eat away a good chunk of my savings and I decided to save as much as I can and started looking for cheap flights. Then I came across iEagle.com. I couldn't believe if the fares that they were displaying to be true. To confirm the prices that were put up on their website to be really. After confirming the quoted price with the representative, I chose to go with police. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-10-11

Great Customer Service

"I booked an international flight on iEagle.com and within seconds I noticed I made a mistake on my return date. I did a live chat and had someone to talk to with a minute or so. I spoke to Raju and he quickly took care of my issue. He gave me a call and made sure I was ok with the new updated itinerary. The ticket difference was only $18 but I did notice that difference before anyways, so they did not charge me anything for my mistake. Never made a mistake booking flights before, but I am glad I made with iEagle.com I guess?"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-09-14

Unbelievable Price

"I booked a ticket to Beijing at the end of this June. When I saw $2108.00 for business class round trip, I could not believe what I saw. There are so many Chinese students and other people go back to China for summer vacation and this price was cheaper than a coach class on other websites. I quickly booked and then got a bit scared because I have never heard about this site. I google the review of this site and I got mixed reviews. I finally called the airline and make sure I am actually in their system and I was. I am very happy with my first experience with Ieagle. I still can't believe the price. There was no trouble at all."


4/5

2018-08-14

Good Service

"My colleague told me about iEagle. A month ago, I booked my flight through them. Since its my first time, I was not sure about the service quality. But I was pleasantly surprised by the service they offered at such economical prices. The customer support was helpful and gave the best deals. Going by my experience, I would say a 'Big Yes' to iEagle."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

4/5

2018-07-11

Satisfactory service

"My experience with iEagle was good. Customer assistance team was quite responsive and service quality was satisfactory. Going by my experience, I would definitely recommend it to my friends."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-06-19

Recommendable

"Good. satisfactory. professional. Round the clock service. well-trained staff. On top of all, i got the cheapest flight ticket from them. What more!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

4/5

2018-05-08

Reliable for international travel booking

"I never heard of iEagle until I was advised by a friend to approach them for my international flight booking. I had the initial impression that iealge is a very small agency and it books only domestic flights within the US. After googling on them i found that it is the only agency to book international flights at incredibly cheaper fares, which I personally checked with other agencies to my dismay. Ultimately, i found their deals and service reliable after booking my travel on their website. Small is powerful. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-04-17

Great customer service and no hidden charges

"The travel specialist has been polite, patient, helpful and professional throughout the booking process. He checked the fare deals and sent cheap quotes to me until I was satisfied. Multiple times, he changed the itinerary based on my request without hesitating. Further, he helped me get the best price for my business flight as per my requirements."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-02-02

Easy and Trustworthy

"As per my experience, ieagle is reliable and trustworthy to book flight tickets. The information about flights available here helped me a lot while planning my recent trip. I liked this site for its simplicity and ease of booking tickets. Even their customer service is exceptional and I felt very relaxed as one of their agents assisted me through the full booking process with patience. Not only is the site very user friendly, I even got a discount on my ticket. Thank you so much!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2017-09-16

Happy and satisfied with fare and service

"The kind of service and fare i got from iEagle travel while booking a one-way ticket for my minor son's unaccompanied flight was awesome. They got me the best itinerary suitable for minors' travel and the fare too was the lowest compared to fare quotes from other agencies. I must recommend ieagle. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2017-09-02

Appreciate iEagle fares and Service

"I purchased a ticket from ieagle at the best prices compared to other online travel agencies, It is great that I got a low fare to my next day travel with changeable option. Right after the ticket was confirmed, I changed my mind and requested some modification in my itinerary. The team from iEagle offered a new date ticket without any extra cost. I was amazed at his quick service. I must appreciate the service. I recommend iEagle.com to my friends and relatives. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2017-08-18

ieagle tried to scam me out of more money this is wrong

"This agency is a scam I would never use ieagle again i had to change the return date on my ticket and they charged me an additional 460.00 dollars that was okay then two days before i was to leave they switched air carriers on me then said that they would refund the money and sorry for the change that they would pay the 460.00 for me needless to say i thought that was nice of them i got back home a month later and my bank charged my account 460.00 then i just said okay they lied then the following month this airline agency ieagle get in touch with me and asks me for my credit card number so that they can charge my credit card again so they can give me a refund ( i think this person thought i was dumb or something i do not know) well i told him no they are not charging my card again for nothing . this agency kept calling me harassing me the guys name is vishil i think a agent from india this is what his accent sounds like anyway he called me and i let my husband listen in on the phone and he told my husband that i agreed to him charging my credit card 498.00 he did not know i was listening and i yelled out no i did not and my husband told him he will not be getting another dime from us . i hung up on him and why would this person need my credit card information to give a refund we offered him a address to send the money to and he refused he said he needed my credit card information we told him no this is a scam and i will never use ieagle again and advise anyone wanting to use them to steer clear so you won't get scammed"


5/5

2017-08-08

So far, so good.

"I found iEagle through Kayak. I had been looking at a roundtrip flight from Phoenix to Kathmandu for a couple of weeks, so I knew the price other sites (Kayak, Cheapoair, Cheapair, Cheaptickets, SkyScanner, Mobissimo, etc.) were quoting. I clicked on the "View Deal" button and was taken to iEagle. The price was about $100 less than on other sites. I booked four tickets immediately and received immediate email feedback and confirmation. I'll post again after the trip to see if I'm still impressed. Stay tuned!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases