ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
5/5

2004-02-12

"Was very satisfied with my purchase.
Website was incorrect with order status, but received one week after order.
Will do business again.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
N/A
Ease of checking delivery status
Overall technical support
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Being easy to reach
Resolving problems
N/A
Being knowledgeable
N/A
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
N/A
Customer service being trustworthy
N/A
Customer service making decisions on their own
N/A
Customer service resolving problems
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2002-09-27

"I really miss these guys. They were fast to ship, and everything worked. They were a well oiled machine. Their site is still up, but it indicates that they are not selling anything right now. Companies like Bzboyz are still in business, but these guys are gone.
Is there no justice ??
I dont know where they went, but I hope they return SOON.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2002-04-23

"I had problems with the motherboard and processor I bought from these guys and was pretty unhappy. But the CEO got on the phone with me and talked to me for about an hour to help me sort through some configuration problems he had heard about and we worked it out. I think these guys rock."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall technical support
Making decisions on their own
Being trustworthy
Being easy to reach
Resolving problems
Being knowledgeable
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

1/5

2002-04-17

"Update: it's been almost three months since I cancelled an order with this company and the charge is still on my credit card. Repeated emails have gone unanswered and pleas to credit the charge unheeded. How these clowns got such a high reseller rating is beyond me. Don't fall for it!!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
N/A
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
N/A
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service resolving problems
N/A
Customer service being trustworthy
N/A
Customer service being easy to reach
N/A
Customer service being knowledgeable
N/A
Customer service making decisions on their own
N/A
Overall web site
N/A

1/5

2002-04-09

"I needed to buy some PC150 ram and they were listed on Pricewatch so I ordered (since their webpage said it was in stock). I got a call at the end of the day telling me to call them back "about my order". Of course when I called they were out of stock. They seemed VERY uninterested by the fact that their webpage was incorrect. I told them to cancel the order and give me a confirmation number. He said they would email me one. 2 days later with no email I sent a complaint to their sales department. Stuff got busy for me the next couple of days and I forgot about the incident..assuming like an idiot that a complaint would remedy the situation, and that it was probably already refunded. Well, when I got my next statement a month later the charge was still on the form. Long story long, after a nasty voicemail, email and complaint to Pricewatch I miraculously was refunded the money. I had an email ...non-apologetically... informing me that a credit would be put towards my account within 24-48 hours. I wouldn't buy from these guys again, even if they were the holders of the only donor heart my body wouldn't reject."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
N/A
Delivering products damage free
N/A
Delivering products on-time
N/A
Ease of checking delivery status
N/A
Being updated on the exact date the delivery was sent
N/A

1/5

2002-03-13

"Poor service. Bait and switch scheme. I ordered OCZ SDRAM from the company. What I recieved was a generic ram. When I contacted the company, the sales rep refered me to the RMA department, then came back on the line and told me that they were on the phone and would call me back. They never called me back. They didnot answer my emails. When I called the RMA department, they were "on the phone with another customer leave your phone number and they'll call you back". Needless to say, they didn't. I won't do business with them again"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
N/A
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall technical support
Being knowledgeable
Being trustworthy
Resolving problems
Being easy to reach
Making decisions on their own
N/A
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
N/A
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability