"i brought 1 TB seagate hard drive, giving lower price, get in two business days Thanks ww.iBayGigs.com, i will buy it again "

"Horrible - do NOT order from these people!!!

I ordered some compatible ribbons for an old line printer we use in our business. The web page clearly stated that they came in packs of 6 for $12; it states this in four (4) separate spots on the product information page. This was too much less than other retailers, so I took the time to call (long distance because their toll-free number did nothing but pick up and immediately disconnect) and ask if this was really for a package of 6 ribbons. I was assured that it was, so I ordered 4 packages of 6 ribbons each for a total of 24 ribbons.

First surprise - shipping was $20. 24 of these ribbons should cost about $7-8 to ship, so I knew I was being gouged. Oh well - the cost difference of the ribbons still made it worth it.

The ribbons arrived several days later. I immediately knew something was messed up - the box was too small. Upon opening it, I discovered that there were 4 ribbons in it. When calling, I spoke with either Lee or Neil (couldn't understand 90% of what he said due to accent/broken english) and was told there was a typo on the web page. He wasn't interested in making things right, although he did say that he'd give me discounted shipping on my next order from them. I informed him that would never happen.

He did offer to take the ribbons back, but between the cost of shipping them back and the $20 I was gouged on for shipping initially, that means I'd have been out $25+ and had absolutely nothing to show for it. In the end, I decided to keep the ribbons and do my best to make certain everybody knows what a shady outfit they are.


24 hours after this incident, the product page has not changed and still says you'll get 6 ribbons each, so it appears that they're doing this intentionally - luring people into thinking they're getting more than they will receive, knowing that their excessive shipping fees will make returns unlikely. (This is assuming you can decipher enough words to understand what they're saying.) I'm just glad this was a relatively inexpensive lesson, but if it were myself instead of my employer, I'd likely visit their business and tell them in person what I think - they're about 5 miles down the road from my brother's home.

This company does business under the names kumputers.com, SHA Matrix, and MaxGIGs (you have to tell them what site you're calling about), so I'll be copy & pasting this review for each of them."

"ibaygigs.com/SHA Matrix, had a good price on a 2 Gb memory chip. I ordered the chip via their web page, and it arrived five days later.

I will order from them again. (4 stars out of 5)

However, I should note that (they agreed) their web site was slightly dysfunctional. My shipping options, whether USPS, 2-day, overnight: were the only options listed and they all had the same price: $16. Next time I'll phone in the order.

UPS was not even selectable: choose it and it would say not available.

I received no email (until today, 10 days after ordering). Naturally, I called them up. Got a support person, they located my order and said it seemed to be "stalled." They would send me the mailing confirmation #. It didn't come, and I called them a couple days later. They looked me up again and said they'd send email again. Nope. The email that finally arrived today said my order has been shipped, and it didn't give the (now moot) USPS first class tracking #.

Despite all that, they do seem to be trying, you can get them on the phone, and they did ship the item ordered."

"I was looking for a replacement power supply for a BT TFX model #IP-P300F1-0. AND Ibaygigs.com was the only one that stated on their website it was in stock so i order one. What i received was a 300w ATX power supply and I can not use it in the case I want the TFX power supply for. So I have no use for a 300W ATX power supply. I call the company to see about returning it because I felt that if they did not have what I ordered than they should have refunded my money back. I talk with someone with an accent who forward me to someone else with an accent who told me that he would look into why i was sent the ATX power supply ,instead of emailing me that the TFX was no longer available. After I received my order they removed the item from their website. I will never do business with this company any more."

"I purchased western Digital Hard drive from iBayGigs.com. Their Prices are reasonable & excellent Customer Service. I will buy from them again!"