ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


Verified
4/5

2016-07-26

A little costly with shipping.

"I like the product and shipped in reasonable time frame shipping was a little costly to Californina."


Verified
3/5

2016-07-25

some good, some bad

"My first few on-line chats and telephone conversations were all handled very unprofessionally. The person I spoke to and chatted with didn't seem to know what she was doing and I got highly frustrated. The 2nd day was better. She seemed to have a better grip on things and finally within a week everything had been worked out. I am quite aware of the human factor and don't hold judgment over her; we all have to start somewhere and obviously mistakes are going to be made. Good luck in the future."


Verified
5/5

2016-07-25

Hydration Depot rocks!!

"Excellent customer service : )"


Verified
1/5

2016-07-25

Free Shipping Does Not Apply !!!

"So I ordered from this page on Amazon and typically do for free shipping and this time I paid about half of what I did with my order witch was over $40.00 IN SHIPPING! If I would have known I would have done something different or just went to my local shop and paid normal prices. Ridiculous they don't mention anything about it and just BAM its shipped and card is ran for a substantially larger amount! WONT EVER DO THAT AGAIN!!! "


Verified
1/5

2016-07-25

Late service

"Order was very late. I run a two week baseball camp and the order got here after a the first week of camp, which means I had to purchase Gatorade from retailers and the prices were through the roof. I had to double pay for Gatorade. Not happy."


Verified
5/5

2016-07-25

Refreshing experience!

"Kind service rep, easy ordering and quick delivery.
"


Verified
5/5

2016-06-11

Life Line

"After having Colon surgery my electrolytes were messed up and I still can't drink plain water (it goes thru your system to fast) and I need the sodium and potassium so I drink Gatorade and I like the sticks for convenience. None of the stores around here carry them so I have to order on line. I was so glad I found your site and loved the easy and quick service and reasonable price."


Verified
5/5

2016-06-09

Quickly Quenched

"The process was easy and prices were great and was shipped quickly."


Verified
5/5

2016-06-09

Bad day/ customer service reached out

"Ordered variety pack and received only fruit punch. Also called customer service and they were not easy to talk too and ended up hanging up on me. Eventually they did end up calling back but by that time I was done with all the back and forth. Customer service reached out and explained and resolved the situation. Glad that that they took the time to correct the issue. Thanks "

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-05-13

highly recommend hydration depot

"Staff is polite and helpful. Delivery is timely. Everything you could want."


Verified
5/5

2016-05-09

Melissa is a great Customer Service Rep!

"She was a pleasure to work with and offered her follow up services at any time. I will be making another order this week. It would be nice to have G2 in more than just 2 flavors. I did notice that the coke and diet coke expire in June 2016. We are going thru the regular coke quickly but not so much the diet. Is there any way I can exchange one case of the diet coke for another regular? We are very pleased with your service! Thank you, Lori Creasman"


Verified
5/5

2016-05-05

Does a good job

"We like working with Hydration Depot and will continue to do so."


Verified
5/5

2016-05-05

"Items were readily available. Reliable,quick delivery."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-05-05

G2 for summer - when I need it

"Powder allows me to make G2 when I need it. Great product, timely shipping. Great prep for summer!"


Verified
5/5

2016-03-04

"The persons I talk to, usually Alisha or Melissa are very pleasant and helpful in my ordering from the Hydration dept. Thank you very much. Charlie T."