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Verified
5/5

2016-05-09

"I am very pleased with this website services. I bought a glass pendant and it goes well with my room. Will shop again in the near future."

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Verified
1/5

2016-03-10

Avoid!!!!!!!!!!!!!!!

"PLEASE READ THIS IF YOU ARE PURCHASING FROM THE UK! Buyer Beware! Buyer Beware! AVOID!!! "Purchased a light shade and fittings from this company for £125.00. Product was fitted by a qualified electrician and all supplied components used. The light is not as described and very cheaply made from China. it wouldn't hang straight and after five minutes of being switched on the plastic screw holding the shade on melted and the shade was hanging off. The bulb was 40w which was supplied by Homelava. Contacted customer services and explained that the product was not as expected and wanted reimbursement. After several emails of them trying to wriggle out of refunding they offered me £20.00 compensation and a new screw. Eventually they supplied me with an RMA number to return but at my cost to China of £75.00. Personally I would avoid buying anything from this Company as you have no way of gaining a refund if the product is faulty. AVOID!!!!""

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Verified
5/5

2015-06-23

"I really like the products on Homelava. I tried to make an order last month, and the faucet came fast and well packed. I will try to order another one soon this month.

Raymond
"

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Verified
5/5

2015-05-18

"Great customer service and price. I've had a experiences with Homelava, the box was badly damaged, and they again had another sent. Its been a good experience. I love the variety of items.
"

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Verified
1/5

2015-03-24

"Please don't waste your money. I purchase a wall clock and when I received the item. It came in many pieces and VERY CHEAP material. I ask for an RMA#, there reply was "they don't issue out RMA#". They gave me a return address that I had to pay freight cost. It's been over a month, and today I'm out of $64. 00 for the item, and $15.00 for return shipping. Please, don't deal with them."

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Verified
1/5

2014-10-21

"I paid $83.97 for a widespread bathroom sink faucet with a polished brass finish. The item arrived in a few days but it is a cheap knockoff. The sink drain plug will not work because it has a fake pop up rod that cannot lift the drain.
The packing slip says it was a "gift" with a value of $18 (probably to get them around paying any import fees).
"

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Verified
2/5

2014-06-24

"I bought a faux antler chandelier (Antler Featured Chandelier with 4 Lights). The product was shipped from China and arrived 10 days after placing the order. The product has a somewhat shoddy appearance and is definitely on the low end of the quality spectrum. The photo on the HomeLava website shows much more realistic-looking antlers than what I received. The entire chandelier is made of inexpensive and lightweight plastic, as would be used to make childs toy. (When I first picked up the unopened box, I thought the wrong product had been sent because the box was so light.) One of the four light bulbs is positioned so that its nearly touching the chandeliers plastic body, so I am unable to use incandescent bulbs because it would present a fire hazard. The hardware included two feet of chain and all installation hardware (canopy, pipe, crossbar). Payment via PayPal was error free. My home has other lighting fixtures that are made of faux antler and the ones I have from Hampton Bay and Cabelas are much better quality for the same price, so it is unlikely that I will use HomeLava in the future."

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