ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
2.50/5
Chance of future purchase:
2.50/5
Shipping & packaging:
2.50/5
Customer service:
2.50/5
Return/Replacement policy:
2.50/5

3/5

2018-01-09

Great but be cautious when buying!

"I normally never leave a review about anything but when I was considering shopping at girlmerry I noticed there weren't very many reviews so I hope to be able to help another customer with their decision to purchase from GM.

Firstly, shipping was super fast, I got my order within a week or even less than that. Everything came nicely packaged and organised. I didn't end up liking some of the items (I will get to that in the next paragraph) so I reached out to initiate a return. I had read that in the past it was very expensive and inconvenient to return things so I was worried but once I reached out to them, they gave me a US address and instructions on how to return. It cost about $9 with usps to return and I got the money back for all my items within a day of them receiving the items. Lastly, communicating with them is super easy and they get back to you really fast too.

Now as for the negatives, as I mentioned before, I returned some items. I would advice anyone shopping on GM to look very very closely at the pictures of the items on the mannequin. Forget about the picture of it on the models. 90% of the time, the item will look nothing like that, and even if it looks the same, the fit will be totally different (this is especially true for jeans on GM). In some cases, even the color is slightly off. However, the mannequin is a direct visual of what the actual item will look like. So if it sits on the mannequin funny, don't ignore that, because it will look funny in person too! The material information is also very vague and so things might end up feeling differently from how you expected it to, if you're worried about an item, I advice you to reach out and ask about it. Some of the items I received also had some quality defects and instead of sending me another one, I was told to just cut the parts that were sticking out and use it like that. It didn't really change the item so I went ahead to but that was annoying. Some of the items also smelled off but that was for only one item out of the entire batch so that wasn't too bad either. While the pricing for a lot of the items is very reasonable and affordable, know that shipping will always be high because it's traveling a great distance so think about that when purchasing because you cannot get a refund on the shipping. Also, note that items that come in multiple colours might vary in composition. For example, I bought an item in black and also in mustard and the strings on the black one were made of an entirely different material and were much longer than the mustard one and worse, the fit was entirely different, while the mustard ran small, the black was true to size. So again, look very carefully at the mannequin pictures and ask questions to avoid wasting time and money only to be disappointed in the end.

I would shop again at GM in the future if I really wanted to but I know I will be extremely cautious because I ended up disliking 80% of the stuff I bought but really loving the stuff I ended up keeping. So it is definitely hit or miss but you can minimise this by being cautious. Worst case scenario? Just return them!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2018-01-05

Great Company

"I have never been disappointed with girlmerry. There items are good quality and shipping is pretty good compared to other companies in the same country. Customer service is also happy. My customers have yet to complain. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-01-03

I love the products

"Thanks so much your doing amazing job keeping my customers and myself very happy!!! I’m looking forward to growing my business my brand with your help appreciate everyone that’s apart of your Organization !!!!! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-01-03

Doing about $2K USD profit a month with Girlmerry

"Customer service is excellent. Customers love the products they receive! Would definitely recommend to aspiring dropshippers!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

2/5

2017-12-30

Upsetting Response from Anne!!!

"So I have been ordering from you guys for a while and most time there is always some problem with my order. My last order I did on December 20th received it on Dec 27th only to find that one grey dress had holes. Email pictures to them and this was Anne's response dear you don't have to pull it, all items will have these little hole if you pull it hard. Now what kind of customer service is this...and note I did not pull on thr5 dress"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2017-11-22

2 Piece Zipper Front

"My order came in 3 days and I love it. The quality is good and I will be ordering again soon. Thanks a lot!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2017-11-06

No customer service!!!!

"I am a wholesaler and have added a lot of products from this store. The owner refuses to allow me to send DHL for a pick up, or put it on my account. One little thing, and she wouldn't even consider it, and was judging me on someone else's actions. This is NOT the way to do business, especially someone who will do alot of repeat visits!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Til
5/5

2017-10-28

Loving Them

"Customer Service, Anne, Pricing, and Products Are Great!
Mrs Til
"


5/5

2017-10-28

A+++++++++ GIRLMERRRY IS AWESOME!

"A+++ the owner is so kind and I love ordering from here. Customer service is #1 Thank you Anne!!!!!!!!!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2017-10-24

excellent

"they have good customer service..very nice and help full I love this company and recommend to others"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2017-10-11

Best Wholesale Site Ever!!!

"This company has FAST shipping and the customer service is AWESOME. I always receive a response from someone about any question I have. This is the ONLY site I shop from. I suggest you all to shop here, you'll love it!!! "


5/5

2017-09-27

Love Shopping Here

"Love the apparel! Fast shipping and the customer service is really great!! Anne always answers any questions that I might have! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2017-09-25

Items are exactly same as picture. Great quality and fast delivery

"Excellent collection stylish"


5/5

2017-09-21

100% Recommended!!!

"I LOVE to order from Girlmerry!! My clients are always satisfied. This website always has the Latest Fashion Styles, Good Quality and Service."


5/5

2017-09-13

Peasonable price perfect custome service

"I shop at girlmerry since 2013.I bought **** lingerie,swimwear,and costumer form them. they don't mainly sell **** lingerie and costumes anymore, but i'm still selling their swimwear.
Their swimwear size is yun smaller than US size. but their quality and price are amazing. their packaging is different from others , it makes the clothes look really fancy.
Also thier shipping is very fast. sometimes when i shop at the other online shop, they told me it will spend 5-10 days on DHL,but girlmerry only takes 3-5 days. I usually receive my orders within 7 days including their processing time.
They always give me a full refund of the damaged products without asking me to return them. over the years our cooperation has been very harmonious and pleasant, and i will continue to purchase with girlmerry.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges