ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


5/5

2018-05-24

Love this company!

"I was superrrr skeptical when a friend told me about this site and I read many negative reviews on it.But I decided to give them a try because the prices were great. When my first pair arrived, I was floored! They look exactly like the website photos (my eyes are brown like the model's), I could see out of them properly and they were surprisingly comfy! They said that shipping takes 15-20 days but I got mine in just over a week. I get their emails about promotions often and I see that they update with new products all the time. I've already picked out my next few pairs!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-05-24

Thumbs up!

"My contacts are GORGEOUS and the quality is excellent. They literally feel like NOTHING in my eyes (unlike a lot of other color contacts I've tried which feel like sand in my eyes). This may be because I purchased ones made with silicone hydrogel, a newer material. I'm so glad Eyecandys offers this. Considering that shipping was free, I was ultra impressed when my order arrived before the ETA!"

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

3/5

2018-05-24

Customer Support Could Be Better

"I wasn't too happy about how long it took customer support to reply to my emails."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-05-11

Recommended

"I was able to order colored contacts through EyeCandy's quickly and efficiently. They have a huge variety at decent prices. I'll be returning for more in the near future."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-05-11

Love EyeCandys!

"I LOVE EyeCandys. They have a GINORMOUS variety of unique colour contacts for extremely affordable prices. Customer service always answers my questions promptly and I'll def be a returning customer!!"

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

4/5

2018-04-23

Shipping time confusing

"I was a bit confused about the shipping time. It said 2-4 days but I didn't realize that this excluded their "processing time." Customer service was quick to clarify this with me which I appreciated. As for my color contacts, I love them a lot and plan to buy more to go with different eyeshadow styles."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

3/5

2018-03-19

Okay

"I bought 3 pairs of coloured lenses. One was uncomfortable and unwearable, but the other 2 turned out fine."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

4/5

2018-03-14

Prescription issue, but all in all ok

"I didn't like how I had to get a prescription from an eye dr even though I didn't need glasses. As for the products themselves, the quality is nice and I can't feel them in! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-03-03

Fun contacts!

"Everything arrived on time and was excellent quality for the price. I'll definitely be ordering through this company again! They have great promotions and I was surprised how fast everything came via free shipping."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

4/5

2018-03-03

Good experience

"Ordering was fairly simple and non-confusing. Processing was delayed for a few days due to the Chinese New Year holidays. Other than that, I am satisfied with my contact lenses and will order again during non-holiday times."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

3/5

2018-03-03

Slow customer service

"Customer service was slow to reply to my multiple emails asking them to change my order. However, they eventually did and I got everything I wanted."

Detailed Review Benchmark + -
Product Returns/Refunds/Exchanges

5/5

2017-09-19

Good lenses

"those circle lenses feel very comfy in my eyes. They sincerely cause them to pop! i have gotten so many compliments on them alrd!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2017-09-03

SO COMFY!

"I recently got these new silicone hydrogel lenses and my oh my they are SO COMFY! I have never worn such comfy circle lenses before. My eyes don't get red by the end of the day. I'm never going back to regular circle lenses ever!"