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Verified
5/5

2012-10-12

"I was delighted with both the quality of the product as well as the expedition of my order. There was a very quick turnaround and I was very pleased with the product for the price you offered. Good job!"

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Verified
5/5

2012-10-12

"My order was on time and as ordered"

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Verified
5/5

2012-10-10

"The cigarette case holder I purchased is fantastic!!!!!!!!!!!!!!!!!!!! The engraving I picked out was better then I imagined. My boyfriend LOVED his gift. Thanks so much for making such a great product."

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Verified
1/5

2012-10-06

"I purchased a few items from this online store, one of them being a cigar lighter. After receiving the lighter and trying to make it work I could not so I went back to this seller and trying to access Customer Service. I found out that the only Customer Service that they provide is access to their website to provide user with useless instructions or an email stating that I could send the item in for service which I would have to pay for, this would be acceptable if the product in question worked in the first place. Since the item never worked, I am beyond frustrated and vow to NEVER purchase from eLighters and STRONGLY RECOMMEND TO OTHERS TO NOT PURCHASE FROM THEM. Go to another store, you will be happier.

Elighters did respond with their same policy of I can pay to fix a defective product. Go to another vendor that stands behind their products.

CUSTOMERS BEWARE, shop elsewhere at a site that will stand behind their products, such as Cigars.com. It would be different if I did not travel every week and had more time to make sure I could get their product to work. I guess I felt that since it never worked they would stand behind their product. Seriously shop at another site, you will be happier.
"

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Verified
5/5

2012-10-05

"These lighters are amazing! Really good product and fast shipping on engraved items!"

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Verified
5/5

2012-10-03

"This was a simple, efficient, and cost-saving online order. Perfect really. I could not have asked for anything more."

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Verified
5/5

2012-09-30

"The lighter looks great. I am very pleased.

Thank you,
Paul V
"

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Verified
5/5

2012-09-28

"I love the lighter and the cutter. all my friend are asking about my engraving also."

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Verified
5/5

2012-09-28

"Quality Merchandise. User friendly web site. Couldn't be more pleased with my purchase. Will be sure to use elighters in the future for any higher end gifts I need"

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Verified
5/5

2012-09-21

"I was very satisfied with the product and honestly surprised at how fast I received it in the mail! Overall I was very happy with everything!"

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Verified
5/5

2012-09-21

"Everything works great! The Zippo Brushed Chrome Pocket Ashtray was for a friend and she absolutely loves it.
Thanks!
Danielle
"

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Verified
5/5

2012-09-21

"I was delighted by eLighters prompt service. The Calibri cigar lighter meets all expectations. "

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Verified
5/5

2012-09-21

"My experience with eLighters.com was excellent. Their products are great and their prices are competitive. When I called, I was also impressed with their service. I would definitely buy from them again. "

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Verified
5/5

2012-09-10

"The customer service of eLighters.com is exceptional. They responded very quickly to email inquiries and their products are very high quality. I bought a card holder with a logo engraving. I was pleasantly surprised by the level of detail that went into the logo."

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Verified
5/5

2012-09-07

"Thank you for the follow up! Product was exactly as described, packaged securely, and fast shipping. Very satisfied and will be ordering from elighters.com in future. Will also recommend your site. Thank you for the service!"

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