ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


1/5

2018-02-11

It was horrible terrible

"They didn't have the regular soy milk my daughter gets off WIC so the cashier had a bad attitude towards me from the beginning and I simply ask for a manager and the manager accommodate me with another soy milk the cashier rung me up but then put it back and said the manager should have not done so never in my life had I had such a bad experience in any store I went too and she refused to ring me up been waiting at her register for about 30 to 40 minutes while she is happily ring other customers up the manager was great because he was apologize his name is Robbie he was awesome but the cashier they need to take some classes or courses on how to deal with customers and if they are having a bad day go home because it reflects bad on the business Leah "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2016-08-17

I warn you do not buy from them!!!!

"I never had any problems with them until now. I order my favorite Indonesian items from this website on Sunday, July 24, 2016. I never got any confirmation about shipping information. I am waiting for 2 weeks, still no confirmation. Checking their website again, it is said packaged but never have the shipping information. I sent the email, no response. Complain to their website, no response. Call them, no response. Post my message in their facebook page, they removed my post without any resolve. Finally, I cannot stand it and call my credit card company. If you have bad management, then please don't charge anybody's credit card. It is just FRAUD!!!!!"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2015-09-15

"Five emails later and I never received the refund they said they would give me for my order. Calling was not very helpful either. Peculiar way to do business, especially when they first setup their order system one could look up another customer's order by simply altering the URL. They seemed to have fixed that when I told them about it. Now they have left me dry, ignoring my emails."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2015-07-26

"Very helpful in helping step by step , I'm having hard time to reset password and they helped each single step and until to the end of the page of checking out .... "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2014-12-15

"I should have read the reviews before making purchases.
I have been charged twice for the same order and no one is taking phone calls on customer service to resolve this matter.
No one should buy anything from this site. I don't want anyone else to get scammed.
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2014-10-04

"Ordered despite the bad reviews. Received exactly what I ordered three days after I ordered it. The glass bottles of salad dressing were nicely packed. None of the bottles were expired. The best buy date is 18 months from now. My experience was very good. Thanks efooddepot!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-06-23

"After reading many negative reviews online, I was really hesitant to order anything from EfoodDepot .... but none of the Asian food items that I wanted and needed was available locally .... so I took a chance ..... happy that I did ... my order was packed and shipped the next day ... and arrived from California to Florida within 4 business days .... everything was fresh dated and packed well ... everything arrived safely and as ordered .... Very satisfied ..... "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2014-03-20

"Order on the 16th then read reviews. So scare that I wanted to cancel. But some reviews state that even order is canceled, still too much headache to get your money back. So I assume that my money is gone. Just wait to see if they'll ever mail my order or mailing incomplete order. To my surprise, a big heavy box show up on my front porch today the 20th. Only 4 days from the order date. I open the box, get my ipad login to my order and check every item in the box. Surprisingly, everything is there, well pack and so. Maybe i was the lucky one or what. I don't know. Still not believe! Maybe i will make a few more orders over time to see what happen."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2013-04-04

"I am so furious I can’t even find words to express the disgust I have with efooddepot
First of all they shipped my product 1 week later than the day it was suppose to be, and to make it worse they have shipped the WRONG ITEM!!
After returning it back and contacting them with sending proofs finally they shipped the correct item but this time it’s more than 3 months PAST THE EXPIRATION DATE!!
This is hands down the worse company I have ever dealt with and I’m surprised it’s still running their business despite they are selling expired food!!.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-02-18

"GREAT SITE FOR COCONUT CREAM AND OTHER YUMMY THINGS!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2013-02-05

""DO NOT BUY from efooddepot, this company completely abysmal. I order over $70 worth of Noodles & other products, most of the Noodle are damage when its arrived due to unprofessional packaging. One of the item pass expiration date too. Dont be fool by their lower pricing because they are selling DAMAGE / EXPIRED PRODUCTS!"""

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2012-11-26

"Efooddepot Is a horrible company that sells EXPIRED ROTTEN FOOD!!! We purchased goods over $90 and half of the items ware at least 6 months passed the expiration date, I don’t know why these people cheats their customers by selling these food that totally UNSAFE to even SMELL! And some packages were damaged and things were leaking from it!!! And to make it worse there were some missing items too. It was the most Horrible experience ever, I think I have said enough!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-11-12

"Got what I ordered when they said I would. Will use again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2012-11-10

"I ordered $76 worth of snacks. They charged my card ,but didn't send me any confirmation for a week. I contacted them through the chat support, and they said the will ship my item that day. shipping confirmation received the day after,and 3 days after that I received my order.
6 items are expired, and 9 items are missing.
I will not order from them anymore. Poor customer service, poor packaging, missing and expiring items. VERY UNPROFESSIONAL!!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2012-09-17

"I spent 80.00 and had to throw out almost everything due to every item being past it's expiration date. I'm not going to bother spending the money to send it back in hopes of a refund, because if you saw what I received you would understand how it is unlikely I would get a refund + THE COST OF SHIPPING BACK. This company should be shut down. They are selling OLD and EXPIRED products. IT IS UNSAFE!!!!!!!! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A