"Very disappointed in this seller. Called in to check stock and verbally confirm if they could ship overnight. Lady was not interested in helping me and said "use the web". Pressed on, and she said yes they have it in stock and could ship it same day. When I tried to order, she said "use the web". Next day I find out they did not ship it, even though it is in stock. So, they lost a $400 order, but I'm really in a jam now for trusting these guys."
"Ordered a replacement battery for a APC BackUps 650, single 12v 12Ah cell. Free shipping (shipped FedExExpress Saver) arrived in 3 days (Coast to coast shipping).
Product arrived in good condition. Packaging was fine but could use a little more padding (no damage, just a suggestion to ebatts.com)
Pricing was fair (Still a little high for a battery in my opinion) but with free shipping it made it a lot easier than to try to locate a reseller that had them locally. Shipping lead isn't cheap. ;) (10 lbs)
Overall very satisfied with my first transaction with them. Received e-mail status and tracking info promptly and product shipped from my former hometown of Newbury Park, CA ;-P"