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1/5

2023-03-13

Company steals from employees and lies

"I worked for delivery.com for 2 years and my paychecks were ALWAYS short. They offer bonuses to their drivers and NEVER pay out. HR does not care about these issues. Unacceptable and unprofessional behavior. Abusive behavior. Do NOT support this company. "

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1/5

2023-01-24

Received spoiled food and Delivery.com didn't care

"I received food that was spoiled, bad and literally made me ill. The rest of of my food was missing an item and was ice cold, as it was delivered 30 minutes past the promised time. The restaurant called me, asking "do you want food? I'll have to cook it for you." (I don't even know what that means!)

I called Delivery.com (6) times from the day I received the bad food to a week later. I was told over and over; you got what you ordered, so we can't refund you.

I asked for a supervisor, but no one ever called back.

So I got stuck paying for a meal that was spoiled, made me sick and Delivery.com didn't do anything.
"

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1/5

2012-12-23

"They sent me a email to rate them and let them know about my experience with an order and I told them what happened. I ordered Chinese food and the shrimp lo mein had a horrible taste and smell. It seemed the shrimp was bad and I told them it gave me stomach aches. They replied with an email that said "The restaurant is currently closed. We will follow up with management tomorrow to seek a resolution." The next day I received an email that said "Thank you for contacting Delivery.com. We're sorry that you didn't enjoy the food you ordered last night. Although there isn't anything we can do about that order, you can follow the steps below to hopefully get some of your favorite merchants listed on our site." Didn't enjoy the food?!?! I was served rotten shrimp and they're lucky I didn't end up in the hospital. The take out place and Delivery.com would have been hearing from an attorney. They could have at least offered a $5 off coupon for my next order which I wouldn't have used because this lousy Chinese place is the only place in my delivery area."

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