ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2005-02-02

"The product is great and were very pleased with the product and the service. We like doing business with you!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy

Verified
5/5

2005-02-01

"I received my camcorder exactly when promised! The price and service were fantastic."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused

Verified
5/5

2005-01-30

"The product arrived on time as specified and it works very well."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services

Verified
5/5

2005-01-30

"i have been a customer of Dbuys for several years. I am a happy customer. prices are the best on the net ( including USA warranty), shipping is swift and a problem which was created due to the shipping company was handled and solved immediately!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services

Verified
5/5

2005-01-27

"Very informative site, A wonderful selection. Prices were outstanding. Great value for my money"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with

Verified
5/5

2005-01-27

"Great people, great prices, quick delivery, highly recommended. Purchased digital camera, exactly as represented. It was delivered timely"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services

5/5

2005-01-26

"Excellent online retailer. Great price, no pressure to buy extras, fast shipping. I would buy from them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services

Verified
1/5

2005-01-15

"Before I share my experience, here's WHAT YOU SHOULD KNOW ABOUT THIS COMPANY. According to the New York Better Business Bureau (www.bbbnewyork.org), this company operates under 3 different names (www.dbuys.com, www.ibuydigital.com, and www.centraldigital.com); and "Based on BBB files, this business has an unsatisfactory record." I wish I had this information before ordering from them.

Here's a log of my experience:

12/02/04 – Order placed on their website for digital camera. Listed as “In Stock: Usually Ships in 1 to 2 business days.”

12/03/04 – Called their 800 Number (1-***-***-****) to confirm order, no answer from Sales nor Customer Service departments.

12/04/04 – Called their 800 Number many times (at that time, their website said that they’re open on Saturdays), but unable to reach anyone. Sent an email to their Customer Service mentioning that I needed the item soon for an upcoming vacation trip.

12/06/04 – No response from vendor via phone nor email. Called and spoke with someone (he said his name was “Joe”) in Customer Service who said that the shipment would be sent out today. Told him that I needed the item soon for an upcoming trip.

12/08/04 – No item and no status. Sent another email to Customer Service. Called and spoke with someone (he said his name was “Peter”) in Customer Service who said that the item had just arrived and would be sent out today.

12/09/04 – No item and no status. Spoke with someone (she said her name was “Terry”) in Customer Service who apologized for the delay and said that the item would be sent out today.

12/10/04 – No item and no status. Called their 800 Number, no answer from Sales nor Customer Service departments.

12/13/04 – Spoke with someone (sounded like “Terry”) in Customer Service who said that the item had shipped out today via Fedex Overnight. She said would receive tomorrow, and that I would receive an email with tracking information tonight.

12/14/04 – Spoke with female in Customer Service (very rude) who said that item had shipped out today. I told her that I was told the same thing yesterday, and wanted to cancel order. She said I couldn’t because the item had already shipped.

12/15/04 – Bought camera locally for my trip.

01/02/05 – Came back from trip to find delivered camera. Decided against hassle of returning camera to this vendor, so returned my other camera to local store.

Their low advertised prices are not worth the hassle and time wasted.

BUYER BEWARE!!!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services

Verified
4/5

2005-01-13

"After nearly two months of wasting my time trying to buy a Canon EOS 1Ds system, I finally stumbled onto dbuys.com. I found the camera on their website and liked what they offered. Checked out their 8-something rating on RESELLERRATINGS, crossed my fingers and made my online order. The next day I got an email stating that there was a problem with credit card; that my zip code somehow didn't match. From previous experience I knew that this was usually nothing more than a ploy to upsell me. It was indeed but when I opted out of the extended warranty (five years at $199 was nearly $300 less than those crooks at Broadway Photo) there was no pressure and the camera shipped the next day. Three days later I have my camera and all is as represented. I haven't dealt with their customer service yet and that will tell the whole tale. I hope it won't be necessary, but as of now count me "Very Satisfied"."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Overall customer service
N/A
Customer service being knowledgeable
N/A
Customer service making decisions on their own
N/A
Customer service being easy to reach
N/A
Customer service being trustworthy
N/A
Customer service resolving problems
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-12-30

"I purchased a Konica Minolta DiMAGE Z3 from dbuys.com after reading somewhat favorable reviews from this website. I purchased the camera from dbuys.com because their price was $100-$130 cheaper than most other retailers anywhere, and being a college student, I was shopping on a budget. Anyway, I read more reviews after I placed the order, and I became a bit more wary about my purchase.

However, I'll be 100% honest and say that there was no delay, no horesplay, not even a confirmation phone call (just an order confirmation e-mail, and a shipment notice e-mail a day later), just a camera that showed up a day earlier than they quoted me to arrive.

Overall, I'm very pleased, and I would most likely buy from dbuys.com again, provided they keep up the excellent service that was modeled to me. I hope this is helpful!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Resolving problems
N/A
Overall customer service
N/A
Customer service making decisions on their own
N/A
Customer service being trustworthy
N/A
Customer service being easy to reach
N/A
Customer service resolving problems
N/A
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-12-23

"Ordered a digital camera Monday night, selected three-day fedex shipping. Did not receive any follow-up calls, the camera shipped on Tuesday but the website was only updated the following day with this information and the tracking number.

Received the camera Thursday (from NY to CA). Fedex seems to have been eager to clear their slate fast so they didn't keep it an extra day in the depot.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused

Verified
5/5

2004-12-20

"In regards to dealing with d-buys, I must say I've been very pleased overall with their service. This was my second purchase from d-buys and will definately recommend others to buy from them.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused

Verified
5/5

2004-12-19

"I was about to check out at A&M when I decided to do a quick review of the store... WORTH IT!!! Canceled right away. Then I read about IbuyDigital... good score...but BAD NEWS... I called them and even before being able to talk about my order James hung up on me as soon as I said ResellerRatings.com. I decided to try dbuys.com... I told them about ResellerRatings.com and that I was hoping to be one of the satisfied customer... well I AM!!!!! Asked for 3 day delivery service got it in 2 days! Great service no Credit Card verification process, nothing, just VERY GOOD SERVICE!!! THANK YOU!!! WILL BUY AGAIN!!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
N/A

Verified
5/5

2004-12-18

"It is refreshing to know that there truly are some great deals out there on the internet. I think buy now most people are very sceptical about these internet stores that offer "LOW" prices, and turn out to be nothing but out and out scams.
I am a very picky shopper-I always do my homework before I make a purchase of items like electronics ect. After searching the net for quality goods at a "GOOD" price and seeing so many unbelieveable low prices that turn out to be PHONY, it really makes you think that your better off paying the retail price at legitimate neighborhood stores. But for us diehard shoppers who refuse to pay retail prices I am glad that I did not give up before I found "DBUYS.COM"
I recently purchased a Casio digital camera from DBUYS, and I must say that it went very smoothly through the whole process.
Their online store is easy to navigate and they have a large selection of products.
After finding the camera that I wanted (EX-P600)
I thought that the price was to good to be true because it was WAY less than retail stores. I decided to take a chance on this one because of the rating-despite a few bad reviews.
I placed my order late thursday night and by the next morning I recieved an order confimation email.
On saturday I recieved the FED EX tracking info saying that the order shipped at 2PM friday and that they upgraded the shipping to 3day express at no extra charge. I recieved the camera on Tuesday morning and was pleased to see that the box was well packed, and in perfect factory retail packaging.
This store did not require a phone confirmation
like some of the scams- nor did they call me to try and sell more products at outrageous prices. I placed my order- It was shipped- and arrived in just 3 days.
If the majority of stores on the net were like DBUYS the world would be a better place. I will definately shop there again. HIGHLY RECOMENDED FROM A SATTISFIED CUSTOMER!!!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Overall customer service
N/A
Customer service being knowledgeable
N/A
Customer service being trustworthy
N/A
Customer service being easy to reach
N/A
Customer service making decisions on their own
N/A
Customer service resolving problems
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
2/5

2004-12-17

"Sent wrong battery and then made me pay for return shipping."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
Making decisions on their own
Being easy to reach
Being trustworthy
Resolving problems
Being knowledgeable
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use