"I was greeted as soon as I walked in the store. I was searching to find my wife a helmet. After about 5 minutes one of the staff asked to assist me. They were super helpful to show me both low, mid, and high range helmets.
However just like any store during this pandemic, the store has limited choices on some items, but the staff was friendly to remind me you can purchase an item online and have it shipped to the store or your home."
"From the beginning to the end I was taken care of. Greeted when I came in and told by when I left. I purchased a helmet and was given many options. Initially I wanted a very expensive one and was never pressured and showed many options. I ended up getting the agv carbon fiber and love it. They where very polite and when I left I felt really good about my purchase. "
"Best customer experience I recommend this store for anyone "
"The CG San Marcos store is one of our favorite places to shop for MC gear!"
"I walked in with a fairly complicated exchange situation and Jeff handled it for me with a great attitude and a big smile. He also helped me pick out a couple of other clothing items I needed. Made the shopping experience very efficient."
"Nice people can't complain"
"Always a great experience "
"I Just started getting in to dirt bikes so coming into the store I had a lot of questions. Arman as soon as we arrived Armam greeted us made us feel welcomed and helped us out the entire time. This guy knows his stuff, he was able to answer all of my questions and properly fit my son with the appropriate gear for his weight and size. Will definitely be going back to San Marcos for all my dirt bike questions and gear. "
"Staff was very helpful and nice. Would highly recommend to anyone "
"The staff is always helpful and friendly. I have recommended and will continue to recommend this store."
"New staff is not welcoming or very real world experience knowledgeable. Miss the old crew that actually had knowledge and experience with products and very helpful with suggestions and created a very welcoming atmosphere. New group seems "clicky" and selective on who they help.
Sad to say I no longer look forward to shopping here like I used to. "
"I brought my almost 3 year old in for a helmet and the staff was amazing!! I called prior to going to the store and Chris said she would be there to help us out. She went above and beyond to make sure my son was comfortable
There was another worker there too that was also amazing with him. I forgot to get his name but I would most definitely recommend this store to anyone. Very helpful and took the extra time to help us. My son had a bad experience the day before with another store trying on helmets so he was not the easiest customer
"
"Staff was very knowledgeable & offered help throughout my entire purchase. I can’t remember their names but the gentleman that assisted me had a knee brace & the girl had tattoos. Thank you! "
"Always there for your motorcycle needs. "
"I truly enjoy visiting and seeing what is new!"