"Stopped in to browse, found some things I needed and a jacket on sale. No pressure but willing to help. Staff is reasonably knowledgeable and friendly."
"We bought a Sena Bluetooth for my helmet and they installed it and explained how to use it in detail .....very helpful"
"They did an excellent job of making sure I was comfortable in the gear I selected."
"I called the Rancho Cordova store in advance to check on an item (motorcycle loading ramp) being in stock as I live 30 miles from the store. The person I spoke with verified the ramp was still available, but said they were going fast and offered to save one for me behind the counter. When I arrived, the ramp was waiting for me and multiple staff checked with me while I did other shopping to make sure I was finding everything I wanted. Good gear at great prices, and stellar customer service -- that's why I keep coming back to Cycle Gear!"
"I came into the store to look at alternative options for helmets after not being quite satisfied with my original purchase. Prior to coming in, I spoke with Victor who was very helpful over the phone. Once in the store I was assisted by a young lady who did a great job going over different helmet options and features. Victor then took over near the end of the transaction and gave me some ideas on how to set up my helmet and bluetooth features. He was also kind enough to install the bluetooth unit so I everything was ready to go for my next ride. From start to finish, the customer service was top notch by both associates. Kudos to them and I definitely will be stopping in again for future purchases. "
"I've always had great luck at this store. I think it was Cody that helped me, hope I have his name right, if so he's a great asset "
"I always find more things I need. Fox glove, chain lube, etc. It's like Costco for bikes "
"The guys recognize me when I come in and are always knowledgeable and helpful! "
"The staff at the Rancho Cordova location were very knowledgeable and helpful. They went way above what I expected. "
"The experience I had at cycle gear really bugged me because the guy working Kodi wouldn't stop talking about his motorcycle and about how he knows everything about motorcycles, that he forgot to take the security tag off my new Alpinestar gloves. Now I have to go take The gloves in to get the tag removed wasting a ton of my valuable time. I have been to the other cycle gear location in Sacramento and haven't had that bad of an experience and fairly good customer service, I would say that the rancho cordova location needs some better management and help."
"Staff had experienced answers to my mechanics questions. "
"Received very useful information and skills required for riding a motorcycle."
"Always helpful and friendly "
"Being a newbie rider, I came into the Rancho Cordova store and needed some guidance. Shelby and Victor were both very helpful and didn't make me feel out of place or uncomfortable. Full of information and ideas that were extremely helpful to me. Great store, good selection and excellent service."
"The staff was extremely knowledgeable and helpful. We came in during what a appeared to be a busy time and the staff had their hands full juggling multiple customers. I never once felt forgot about. They were quick to find sizes or answer questions. "