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Verified
5/5

2020-07-20

Rascal is remarkable

"I’m a returning rider again and Rascal took great care of me Making sure I had all the right equipment. Her special skills in making me feel welcomed all the while multitasking with the phone was terrific. The store needs more staff on shift, I’ve been there four times and all four times the reps were much too busy trying to help customers and manage questions over the phone. Even so they are all professional and helpful. Thanks"

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Verified
4/5

2020-07-02

Shorthanded staff

"There was a lack of staff the day i was there. And some customers were not understanding of that. I waited to check out for 15min but no big deal. But one employee was busting her **** trying to help all, easy name to remember Raskal. She was awesome and I'll be back."

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Verified
5/5

2020-06-28

A1

"The staff here at this location are the best . Very professional and welcoming to new riders and experienced riders from what I have seen. Very knowledgeable and friendly. "

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Verified
5/5

2020-06-28

"The communication from the company and the staff about when my product would arrive was good, and the service from them was great. They installed the Sena 50s on my helmet and walked me through the operation of it and answered any questions I had,"

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Verified
5/5

2020-06-17

Rascal for mvp

"Always awesome!!:);$;$;$4$;$;$"

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Verified
5/5

2020-06-16

So quick and simple.

"Great, found what I wanted online and picked up at the store, good to go!"

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Verified
4/5

2020-06-14

Very friendly and helpful stuff

"Employees were nice and help me fin what I need I’m pleased w what I bought I’m definitely going back when ever I need something "


Verified
5/5

2020-06-12

Great people !!!!

"Great customer service and they knew alot !!! Plus great prices "

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Verified
5/5

2020-06-10

Product in stock

"I found what I wanted online. Store had it in stock. In and out quickly and safely."


Verified
3/5

2020-06-05

Slow to check in delivery

"Brian was great. But the rude lady who can't be bothered to go to the back room to get a package 2 days after receiving a email saying ready to pickup. Just recently ordered new knee braces.....just not from this place!!!!"

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Verified
5/5

2020-05-28

You guys were great!!

"A lovely younger lady helped me (her unusual name escapes me) and installed my Sena bluetooth on my current helmet right at the front door. She was very pleasant, helpful and knowledgeable. Thank you so much! It works great, by the way!"

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Verified
5/5

2020-05-27

Great service!

"I've been in this month 3 times and each time the service I received by your employee "Rascal" was exemplary. She made notes of what I wanted when not all parts were in stock at your Vancouver WA store, then followed up by calling me when she found the parts at your Portland OR store for me to pick up. Also, I never had to go and look for myself to find what I wanted as she walked me to the area and helped me with my selections. Normally, I would stop coming back when a store is out of stock, and buy on line. But Rascal's personal service made it worth my while and I will continue to shop at your store because of her."

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Verified
5/5

2020-05-23

New BMW Purchase

"Eli got me taken care quite nicely, in spite of the Covid19 limitations. Highly recommend."


Verified
5/5

2020-05-12

Purchase and installation

"Sena 30 and installation. No problems, great customer service."

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Verified
5/5

2020-05-07

Easy pick up and order

"Everything went smooth and well "

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